Opening - Application Administrator, Auxiliary Services

Department-Specific Responsibilities

• Serves as the functional administrator of several vended and homegrown applications utilized by Housing and Dining, including Micros Point of Sale, card access, and housing assignment management applications.
• Works with no code solutions like FireForm or the Microsoft PowerApps platform to develop solutions.
• Provides 24/7 on call support on a rotating basis.

General Responsibilities

• Provides customer support through provisioning, creation of projects or workspaces within applications, and/or customizing products to customer specifications.
• Troubleshoots and analyzes problems and bugs in applications and products.
• Supports the testing and production use of applications and products.
• Performs upgrades, releases, customization, and documentation of work according to team's established methodology.
• Collaborates with technical and functional business clients and teams within the central information technology organization.
• Assists in project planning, formulating objectives, estimating tasks and evaluation of customer requests.

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