NACCU NetworX: IT
This is open to anyone who works in or with Information Technology.
Zoom
Event Details
NACCU NetworX: IT
Tuesday, February 11, 2025
2:00 PM Eastern / 11:00 AM Pacific
NACCU NetworX are virtual meetings that take place on a quarterly basis for the purpose of engaging members with common professional circumstances. These meetings provide opportunities for professional development and information sharing geared toward the unique needs of those institutions.
If you work in information technology, you are welcome to join this event.
Topic: Help Desk Systems
Everything seems to be a ticket these days.
What kind of system are you using to address issues?
How do you triage the issues?
Do you track them?
What about response time, accountability or follow up?
Facilitators:
Amanda Bennett, Algonquin College
Scott Murray, University of Denver
Markus Quon, University of California - Irvine