NACCU 2025 Annual Conference

NACCU 2025 
Registration Information

Register now

Members: Please log into the website prior to registering for access to member rates.

Registration Rates

What is Included with Registration?

Hotel Room Rate

Add-on Events

Guest Tickets

Exhibitor Rates

Cancellation Policy and Fees

Event Policy and Safety Disclosure (PDF)

Download: Attendance Justification Letter (.docx)

Beware of Bogus Email and Telephone Solicitations!

NACCU does NOT use third party vendors for registration, attendee lists, or hotel accommodations. Learn more here. You may receive email or telephone solicitations from unknown parties offering to help you register for NACCU events or to help you reserve hotel accommodations. If you have any questions as to whether an email or telephone solicitation is a verified NACCU communication, contact the NACCU Office. 

Conference Registration Rates     

Member–Full Registration Early Bird Rate: $915  
Early bird rate ends January 31, 2025, after which the rate increases to $1,015
On-site Registration Rate begins on April 5, where the rate will increase to $1,200

Member – Day Pass $425    

Non-Member–Full Registration $1,215

Non-Member – Day Pass $525

Please note: Vendor companies may not attend the conference if they are not exhibiting. Also, anyone who is presenting must have a full registration. Those with exhibit hall only passes may not present.

What is Included with Conference Registration?

Full registration includes:

• Admission to keynote and general presentations
• Admission to educational sessions
• Admission to breakfasts on Monday, Tuesday, and Wednesday
• Admission to lunches on Monday, Tuesday, and Wednesday
• Admission to refreshment breaks
• Admission to the Exhibit Hall
• Admission to conference events, including the Opening Reception and the NACCU closing event.

A day pass includes the above meals and events held on the day you attend.

Hotel Room 

Hotel room rate is $209 per night plus tax. Reservations close on March 12.
Learn more

Optional Event Add-ons

Pre-Conference Data Summit - $795
Saturday, April 5 & Sunday, April 6
Learn more

Pre-Conference Industry Essentials Institute (IEI) - $150
Sunday, April 6
Learn more

Post-Conference Tour: University of Nevada Las Vegas - $80
Thursday, April 10
Learn more

Guest Tickets

If you are traveling with a spouse or friend who isn't attending the conference and they would like to join at one of the below events, they can attend as a guest. All attendees with full registrations already have access to these events. Guest tickets cannot be purchased for vendors without exhibit hall only passes.

• Opening Reception - $90 per person
• NACCU closing event - $90 per person

Guest tickets may be purchased online prior to the conference or at the registration desk during the conference. Ticket quantities may be limited.

Exhibitor Registration

Corporations/companies may not attend the conference if they are not exhibiting.  Booth and corporate registration will open in Fall 2024.

Exhibit booth space purchase is handled through the exhibitor portal.

Exhibit Booth Space Purchase: rate per 10'x10' space
Member   $2,100

Non-Member   $3,100

Individual Exhibit Hall Pass - $250 (one pass is included with each booth space purchase) - this pass does not allow attendance at educational sessions, nor does it include meals or receptions. This pass only gains access to the exhibit hall. Any exhibitor who is presenting MUST have a full registration (see above). Exhibit hall passes do not allow an exhibitor to present.

Individual Exhibitor Meal Package - $680

• Includes breakfasts, lunches, and breaks on Monday, Tuesday, and Wednesday

Optional guest tickets:
Exhibitors with exhibit hall only passes can also attend guest passes for access to these events. All exhibitors with full registrations already have access to these events. Guest tickets cannot be purchased for corporate attendees without an exhibit hall only pass.

• Opening Reception - $90 per person
• NACCU closing event - $90 per person

Cancellation Policy

Cancellation and Refund Policies

Full refunds will be given for cancellation requests received 30 days out from the conference or event. There is a 50% refund for cancellation requests received prior to the first day of the conference or event.

NO REFUNDS will be given beginning the first day of the conference/event or for no shows at the event. Refunds are not available to those registrants who choose not to attend an event or no-shows. The above applies to all events unless otherwise noted in the specific event materials. Please read all individual event information thoroughly. Other cancellation guidelines:

• Cancellations must be submitted in writing/e-mail; cancellations are not accepted by phone.
• All cancellations are subject to a $100 administrative fee per registrant.
• Tickets to tours, pre-conference events and special programs are nonrefundable.
• Refunds will be processed within 30 days following the end of the conference.
• Partial refunds will not be given to registrants who miss a session, meal, or other scheduled function during the event, regardless of reason.
• Any special circumstance refund requests may require supporting materials documenting circumstances necessitating the request (e.g., note from a physician for illness, etc.)

Participant Substitutions

Any substitutions for registrations must be completed 14 days out from the conference. Substitutions are not allowed beyond that date and will require a separate registration for the new participant. All substitutions are subject to a $75 administrative fee per registrant.

Full Event Policy Disclosure (opens in new window)

NACCU 2025 
Session List

Start getting an idea which sessions you want to attend! The session schedule will be posted soon.

Navigating the Transition From RMS to StarRez and the Future of Meal Plan Automation

Roman Fahrmann, University of North Carolina at Charlotte

In this session, we’ll explore our ongoing transition from RMS to StarRez, with a focus on migrating the meal plan process and automating what was once a highly time-consuming manual system. The goal is to give students more control with daily updates to the card system, replacing the previous labor-intensive processes. Join us to hear about the progress we've made, as well as valuable insights and lessons learned that can inform your own systems.

A Beginners Guide to Access Management Policy and Principles

Anthony Condo, Swarthmore College

This session will walk through some basic policies and principles when planning out an electronic access management program. The content being presented is not geared towards a single transaction system, but can likely be applied to most. This presentation will NOT focus on hardware or equipment.

A Closer Look at Encryption and Credentials

Dennis Gibbs, LenelS2

The session will focus on encryption and security of credentials. Attendees will learn about credential technologies, which platforms have been compromised and new encryption techniques in the credential space.

A Look Into the Future of the Campus ID: Where Will We Be in 2030?

David Stallsmith, ColorID; Danny Smith, ColorID

In a city dedicated to guessing the future, ColorID will take a shot at predicting where the modern campus will be in 2030. While there has been a lot of emphasis lately on particular technology solutions, this session will include a comprehensive discussion about the whole of the campus identity environment, how individual systems are affected by their ability to innovate and connect with emerging and legacy systems and how each school can plot a course to their own unique identity future.

A Tale of Two Unis: Renovation vs. New Construction

Julie Bannister, University of Pittsburgh; Andrew Treu, University of Montana

Offering a comparative analysis of recent dining projects of two universities, highlighting the contrasting approaches of new construction versus renovation. The University of Pittsburgh's newly renovated eatery represents a forward-thinking, integrative approach to campus dining, combining technology, and multiple partner collaborations to enhance student access. In contrast, the University of Montana's dining construction re-envisions an existing space to meet evolving student needs while preserving the essence of its campus heritage. Through the unique challenges and outcomes of each project, we will explore how both institutions have tailored their dining experiences to align with operational efficiency and modern student expectations.

Access Control During Encampments and Student Protests

Emily Dieker, George Washington University; Richard Tamborelli, Rhode Island School of Design; John Gulla, University of Miami; Nicole Kerns, University of Southern California; Anthony Condo, Swarthmore College

On campus protests can raise a lot of security concerns, and if you manage access control, you might be asked to make quick changes. This panel discussion will feature several schools that had encampment protests last year and how their access control systems and solutions were leveraged to address security concerns.

Automated and Integrated Campus Resources at the University of Pittsburgh

Julie Bannister, University of Pittsburgh

As part of our ongoing efforts to enhance student and staff experience, the University of Pittsburgh has implemented a range of automated and integrated services across campus. These resources streamline access to essential goods and services while promoting convenience and efficiency. Examples include Amazon markets offering quick and easy shopping, food lockers to ensure secure and contactless meal pick-ups. Elevated vending machines, provide expanded availability of goods at strategic locations. Additionally, seamless parking management via the T2 software, which simplifies parking access and payments. These innovations reflect the university’s commitment to leveraging technology to improve campus life.

Automating Access Control and Event Scheduling to Create a Safer Campus at Auburn University

Amanda Imperial, Detrios; Rob Stanford, Auburn University

Managing physical access control for campus events across dozens of buildings is a major burden for the universities, requiring significant resources to schedule the unlocking and locking of spaces. Even with online event scheduling and housing systems in place, there is often no way to use data from these systems to automate the securing of spaces. This session will step through how the University of Kentucky seamlessly integrated their access control and room scheduling systems to significantly improve campus security and enhance the student, faculty, staff, and visitor experience—all while eliminating countless hours of manually programming reader schedules for thousands of events every month.

Automation:The Game-changing Tool for Card Offices

Brice Kikuchi, University of California, Irvine; Coco Dean, University of California, Irvine

With shrinking budgets and limited staff, many organizations do not have time to do important but repetitive tasks. Here’s where automation can help! We will tell you our story on how we are doing tasks in seconds, rather than hours with free tools embedded in our common productivity software. This new approach have transformed our business processes saving us time and resources, a true operational efficiency.

Best Practices for Managing Required Mobile Credentials

Melinda Bakken, University of North Carolina at Chapel Hill; Melanie Chambless, Auburn University

When a mobile credential is required, various new and interesting challenges can arise. We will share some of our solutions to help you navigate these issues. Audience participation is greatly appreciated!

Beyond Keys: Enhancing the Student Housing Experience with Wireless Access

Jeff Koziol, Allegion; John Bonass, Villanova University

As the student housing experience continues to evolve, the demand for secure and seamless access down to the room level has become an expectation for today’s students. In this session, Villanova University will share their experience with implementing keyless solutions in student housing and how wireless locks have enhanced security, simplified access management, and improved campus life for students. Attendees will gain firsthand knowledge on integrating wireless technology into their existing housing infrastructure and discover best practices for seamless integration and overcoming potential challenges during implementation.

Beyond the Cost: Opportunities with Mobile Credential Implementation at The University of Alabama

Jeanine Brooks, Transact + CBORD; Courtney Petrizzi The University of Alabama

Discover how the University of Alabama unlocked new opportunities through mobile credential implementation, transforming the campus experience beyond simple cost considerations. This session will dive into their strategic approach to adoption, how they enhanced convenience and security for students, and the unexpected benefits they uncovered. Whether you’re considering mobile credentialing or looking to optimize an existing program, this session offers actionable insights to maximize its impact. Learn how to align technological innovation with institutional goals and improve the user experience for your campus community.

Beyond the Screen: Creating Lasting Memories with Commemorative Student IDs

Courtney Petrizzi, The University of Alabama; Jennifer Banfield, University of Florida; Coco Dean, University of California - Irvine

Looking for ways to celebrate your students’ success at graduation while also generating revenue? What about elevating your campus brand utilizing your card office? Have you gone mobile, but hear your campus lament the lack of a physical piece of memorabilia? Join this session to discover how three different universities are achieving these goals with their own Commemorative Cards!

Budgeting the SharkCard Services Way

Vernol Robinson, Nova Southeastern University; Titus Johnson; Nova Southeastern University

Budgeting is an essential responsibility for every card office—make it impactful. Discover the strategies that have enabled SharkCard Services at Nova Southeastern University to secure funding for both daily operations and significant projects. Gain the flexibility and confidence to support your office's success and resilience, no matter the challenges ahead.

Building Out Campus Card Services One Step at a Time

Jennifer McNeill, TouchNet; Rob Morrallee McMaster University

Implementing changes to card services and technology on campus can feel overwhelming, but with the right approach, you can make impactful improvements one step at a time. McMaster University, in collaboration with TouchNet, is here to guide you through a proven, manageable process that will help you create a holistic campus experience tailored to the evolving needs of the next generation of students. Join us for this insightful presentation, where we will break down the journey into actionable steps, showcasing how strategic change management and innovative technology solutions can come together to transform your campus card system. With the expertise of McMaster University and the capabilities of TouchNet’s OneCard solution, you’ll gain insights into how to start small and scale effectively to achieve long-term success.

ChatGPT in the Card Office: How Are You Utilizing AI?

Emmally Evans, University of Oregon

In a world of constantly advancing technology, it is difficult to not fall behind. Chat GPT is a partially free resource that has an unlimited number of uses. In this session, we will go over How to get started, some helpful tips, and discussion on uses you have found.

Choosing Your Plate: Dining Decisions Made Simple at UGA

Bill McGee, University of Georgia; Jimmy Lambert University of Georgia

Discover how UGA’s innovative dining tools make campus dining more convenient and personalized. Learn about our Dining Hall Capacity page, which helps students choose the best time and location, and the Build Your Plate feature, which provides menus, detailed nutrition information, and meal-planning support. Join us to see how these tools empower students to make informed choices, save time, and enjoy a seamless dining experience.

Creating a Connected Campus and Leveraging the Power of APIs to Enhance the Cardholder Experience

Sami Takieddine, Transact + CBORD; Mark Brown Vanderbilt University

In this non-technical session we’ll delve into the meaning of a “connected campus” and the benefit it can offer your constituents to enhance their time both on and off campus. By leveraging partnerships forged by your technology providers, you can efficiently offer a host of sought-after features and functions for your community such as online food ordering, door access, robotics delivery, access to storage lockers, frictionless retail and a rewards program to name just a few. The power of APIs make such an ecosystem a reality and we’ll hear from Vanderbilt University regarding their connected campus vision, where things stand today and the journey it took to get there.

Cutting the Line: Palm Biometrics at the University

Andrew White, ITC Systems

The University  moves thousands of students through their main dining hall each day. Faced with long lines taxing both staff and students—and significant credential sharing—the University made a bold move to address these challenges: piloting ITC’s palm biometric credential solution. In this session, learn how the pilot was designed to improve wait times, staff resourcing, and revenue while reducing credential sharing. Plus, learn about the early results seen on campus. We’ll also explore other exciting possibilities for palm biometric technology on campuses, including several pending pilots.

Data is NOT a Four Letter Word! Season 2: The House Always Wins

Wayne Fields, University of California, Irvine

Decisions driven by data are critical to ensuring that our institutions are running efficiently and effectively. We need to understand how operations are running and the impacts of the utilization of services. Budgets are getting tighter. We're being asked to not only do more with less, but to be impactful with our services. Every student community of one wants to be heard and accommodated. We need to tailor our services for each student's journey. We can only do that by looking at the data.

Designing for Success: How RIT's Tech-Enabled Remodel Boosted Service and Accessibility

Jamie Hodgson, Agilysys; McLean Bulmer, Rochester Institute of Technology

Learn about RIT's remodeling of its food service systems to increase accessibility, improve customer experience, and drive operational efficiencies. RIT will discuss the remodeling process, the implementation of technology solutions that helped it achieve its goals, and the results.

Do Campus Credential Programs Improve Retention and Graduation Rates? What The Research Says...

Paul Schantz, Cal State Northridge

The spiritual successor to his 2024 annual conference session 'Do Campus Card Systems Impact Student Retention and Graduation Rates?', Paul Schantz will share the results of his doctoral research into Campus Card Systems. Do they contribute to increased student engagement? What about retention and graduation rates? What kind of perceptions do various campus stakeholders have about campus card offices and the data they steward? Come find out what the research says.  The findings associated with Paul's doctoral research questions will form the basis for session engagement.

Don't Miss the Bus! Lessons Learned from Combining Campus Card with Transit.

Amanda Bennett, Algonquin College; Danny Albert, University of Ottawa; Garrett Stewart, Carleton University

In September 2024, Algonquin College, along with three other Ottawa institutions launched a project to combine a campus card with a student transit card (previously two separate cards). While great efforts were taken to plan for this launch, many problems arose that created significant start-of-term challenges. This presentation is intended to share the lessons learned to help others navigate potential pitfalls for similar projects.

Elevating Campus Operations to the Cloud: The Future of Identity Badge Issuance

Entrust

Cloud technology is transforming campus operations, enabling institutions to scale efficiently and securely. This session explores how cloud-enabled badging technologies revolutionize identity issuance for students, staff, and contractors. Cloud badging systems replace on-premise infrastructure with centralized platforms, allowing seamless ID badge issuance on demand. Paired with advanced printer technologies, these solutions are scalable and cost-effective for universities of all sizes. Ideal for IT managers and campus operations leaders, this session provides actionable steps to adopt cloud-based systems and future-proof campus operations.

Empower Seamless Integrations

Sebastien Dayer, Secanda;, Christophe Pierroz, Secanda

With Secanda Connect, you don’t need extensive technical resources to bring your systems together. Our secure, low-code approach lets you integrate external platforms easily, saving you time and simplifying workflows.

Empowering Students, One Swipe at a Time

Melissa Battle, University of North Carolina at Charlotte; Kenneth Hoelscher UNC Charlotte

What if every unused meal swipe could fuel a student's success? This presentation shines a spotlight on UNC Charlotte's innovative partnership with Swipe Out Hunger, turning surplus meal swipes into a powerful tool against food insecurity. We’ll share how this program not only provides immediate relief but also fosters a campus culture of support and solidarity. With actionable strategies, attendees will leave equipped to spark meaningful change and help ensure no student goes hungry.

Fresh Faces, Big Ideas: Elevating Young Professionals in the Workforce

Emmally Evans, University of Oregon; Jessica Taylor, College of Charleston; Dayton Stahl University of Illinois System

Learning to create an environment where young professionals feel safe to experiment and face challenges, understanding that growth often comes through navigating new environments.

From Congestion to Convenience: Revolutionizing Dining Access at Vanderbilt

Amber Beckwith, Smarter Security; Mark Brown Vanderbilt University

Security technology is redefining operational efficiency within campus environments. Smarter Security, in collaboration with Vanderbilt, presents a compelling case study on innovation in dining access. Experience how advanced entrance control technologies—including state-of-the-art turnstiles and biometric systems—significantly enhance the student experience while boosting operational performance. This session will delve into the strategic implementation of a 45-minute meal swipe policy, showcasing how leading-edge access management solutions can effectively tackle intricate campus dining challenges. Don’t miss this invaluable presentation for higher education administrators eager to transform campus infrastructure through intelligent and impactful technological solutions.

From Cost to Clarity: How the MSU ID Office Transformed Pricing Strategy through a Comprehensive Rate Study

Rostyslav Chen, Michigan State University

With increasing costs of printer supplies, cards, and associated vendor and other fees, MSU ID Office embarked on a project to evaluate the true cost of our expenses on cards and determine whether we have a need to increase costs associated with our services. In this presentation, I will discuss our process – how we initiated the project, what went into our rate study calculations and why, how and where we found our champions for this project, and what our findings revealed about our costs. Anyone who wishes to reevaluate how much your program charges for services will find this beneficial!

Go All In: Sure Bets for Personal Success in the Card Industry

Andrew Treu, University of Montana; CoCo Dean, UC Irvine

Learn how to navigate the Card Services Industry and set yourself up for success! We will provide tips, tricks, and helpful advice to new professional peeps who want to grow their confidence in this ever-changing field.

How The University of Houston Leveraged Technology to Elevate the Student Dining Experience

Steve Iarocci, Grubhub; Cassie Bruner, University of Houston; DaNesha Allen, University of Houston

In August 2024, the University of Houston partnered with Grubhub to bring a best-in-class mobile dining platform to students and faculty. Thanks to Grubhub’s numerous innovative integrations with collegiate technology companies as well as University of Houston's forward-thinking leadership, the program was able to go beyond mobile ordering to provide diners with access to Self Serve Kiosks, Robotic Delivery, and an Off Campus Meal Plan program to give students a multitude of ways to engage with campus dining. This session will outline how the launch was successful and how other campuses can leverage this blueprint to drive meal plan growth.

How to Improve Your Campus Card Office Profile

Adam Brooks, University of Alabama

Keynote follow up

Implementing New Parking Software and Pitfalls to Avoid

Edward Gauhari, Creighton University; Jessica Weaver Creighton University

Implementing any software can be challenging, however, implementing new campus parking solution might present unique challenges that we may not easily be anticipate. During this session we'll talk about T2 implementation and challenges we faced, and how to avoid them should you be thinking of same.

Increasing Revenue and Delighting Students through AI-Powered Autonomous Services

David McQuillin, Atrium Campus; Bill McGee, University of Georgia; Al Padilla, Cal Poly Pomona Foundation

This session features two case studies of AI-powered autonomous services at University of Georgia and Cal Poly Pomona. These 24/7 stores usher in a new era of convenience offering round-the-clock, frictionless shopping to the entire university community. These stores stock a variety of essentials, including snacks, drinks, packaged meals, personal care products and more, ensuring students can find what they need at any time. Learn how the stores increased sales and improved the student experience and how you can implement similar solutions at your institution. In addition, you will learn about other autonomous solutions you can deploy at your campus today including dining hall entry and self-service ID card kiosks!

Introducing the Next-Generation Biometric Reader

Jeff Bransfield, ASSA ABLOY; Albert Nissimoff, ASSA ABLOY

Join the ASSA ABLOY—Door Security Solutions & Control iD Team to learn more about using facial identification throughout the campus environment. This team will discuss the flexibility of deployments of these powerful reader/controller terminals, specifically covering the iDFace and iDFace Max solutions. Topics will include FAQs about deploying Facial Identification, environmental examples, and best practices, “panel-less” vs. ' panel-reliant” deployment, data synchronization methods, and native OEM integrations.

Lollipop Moments: The Importance of Sharing Key Experiences

Sara Munds, University of Illinois Springfield

Lollipops? Moments? What's the connection? Join us as we watch Drew Dudley's TEDTalk 'Everyday Leadership' and talk about the moments in our lives that matter, and why it's important to share those lollipop moments with the people who helped shape your life.

Managing Visitors on Campus: What’s Possible These Days?

David Stallsmith, ColorID; Mark Degan, ColorID

The security industry has seen increased interest in visitor manager systems, most recently among university campuses. While schools in urban environments are especially interested in managing visitors, universities of all types are looking for ways to know the who, where and when of people who go in and out of research, academic, administrative and residential buildings. This session will discuss several new and powerful visitor manager systems and how they have been implemented at institutions around the globe.

Marketing the Future: Evolving Strategies for Campus Card Programs

Courtney Petrizzi, The University of Alabama; Jennifer Banfield, University of Florida; Jessica Peterson, South Dakota State University

Join us for an interactive marketing roundtable where campus card professionals can share strategies, challenges, and successes in promoting their card programs. Speakers will present real-world examples of effective marketing campaigns and innovations, highlighting creative ways to engage students and staff. Attendees are encouraged to bring marketing materials or campaign samples to discuss. This session fosters open conversation, allowing participants to learn from one another, exchange ideas, and uncover new approaches to drive engagement and success in their own campus card programs. Come ready to collaborate and take home fresh insights to implement on your campus!

Maximizing Mobile Credential Adoption by Leveraging Ecosystem Partnerships

Jeffrey Koziol, Allegion; Melanie Chambless, Auburn University; Mike Henderson, University of Tennessee at Knoxville; Chris Randall, Elatec; Gourgen Oganessyan, RFIDeas

Join Allegion for an insightful and interactive panel session that examines how strategic eco-system partnerships can help address full Use Case Coverage and maximize mobile credential adoption on your campus. Our panel of experts consists of representatives from two institutions (Auburn and Tennessee) and two eco-system partners (RFIDeas and Elatec). Panelists will discuss how these partnerships can drive a seamless, secure, and connected campus experience that enhances student engagement, optimizes administrative workflows, and strengthens campus security, while breaking the dependency on traditional ID cards.

Meal Plan Administration: A Conversation About the Practices and Tools We Use to Feed Our Campuses

Jeremiah Garcia, George Mason University; Ryan Elci, George Mason University

Ever wonder how other campuses run their meal plan programs, what tools and software they use, how they handle day-to-day challenges, or are you looking to gain insights into managing dining and vendor partnerships? Look no further! In this comprehensive session, we will explore innovative tools and strategies for effective meal plan program management. Using George Mason University as our starting point and with the student experience in mind, we will discuss the meal plan ecosystem, best practices, leveraging data to optimize operations, and how to stay agile in the face of adversity.

Meeting the Needs of the Next Generation of College Students

Jennifer McNeill, TouchNet; Kim Pfeffer, Emory University

The student experience has undergone a profound transformation over the past few decades, driven by technological advances, shifting cultural norms, and a broader focus on sustainability and diversity. In this session, we will explore the generational differences between today’s students and those from previous years, highlighting the ways in which technology, global connectivity, and evolving social dynamics are reshaping technology solutions for the evolving students’ needs. As today’s students continue to evolve, so must our approach to card services on campuses. This talk will provide a comprehensive view of how modern learners differ from previous generations and offer practical insights into how universities can effectively support and engage with this new wave of students. Join us for an engaging session where we dissect the journey of the card office at Emory University together with TouchNet’s OneCard solutions, and showcase how to not only weather the storm of change but how to emerge stronger and more relevant than ever. This presentation promises valuable insights into the strategies, challenges, and triumphs of a card office boldly shaping its destiny in the evolving higher ed landscape for the next generation.

One Platform, Total Protection

Sebastien Dayer, Secanda; Christophe Pierroz, Secanda

Secanda Suite: One Platform, Total Protection. Secure identities, transactions, access, and integrations—your complete solution for a secure digital ecosystem. With Secanda SUITE, you’re equipped with powerful, adaptable security that fits seamlessly into your workflow. Protect your assets, streamline compliance, and maintain peace of mind—all with minimal complexity.

Optimizing Campus Operations with Real-time People-counting Dashboards

Rajeshwari Jyothi, George Mason University; Arash Rohanimanesh, George Mason University

In this session, we’ll explore how campuses can leverage real-time people counting dashboards to enhance operational efficiency, improve resource allocation, and elevate the student and faculty experience. Using a case study from George Mason University, we’ll demonstrate how implementing occupancy monitoring tools in various campus buildings has enabled better decision-making, reduced costs, and ensured safety during peak usage times. Attendees will learn about the technology behind such systems and how they work alongside campus card solution providers, and how to address privacy and adoption challenges. Attend and learn how real-time data is revolutionizing the way campuses manage their buildings.

Palmistry: From Pseudoscience to Credentials

Wayne Fields, University of California, Irvine

Biometric devices are gaining ground in the credential landscape. Once the provenance of a few players in the market, new vendors are entering the market with lower prices and highly accurate response rates. Privacy and security concerns are top of mind whenever new technology appears in the market. Learn how UC Irvine collaborated with Amazon One on a pilot project to help improve efficiency and speed students through the dining hall lines.

PKOC Explained: Unlocking Interoperable Access Control Systems

Chris Randall, Elatec; Jason Ouellette, Elatec

Dive into the game-changing Public Key Open Credential (PKOC) standard, a highly secure, vendor-agnostic solution designed to redefine access control. Utilizing asymmetrical encryption, PKOC offers unprecedented security without the complexity of traditional PKI systems. Compatible with NFC, BLE, UWB, smart cards, and both iOS and Android devices, this open standard ensures seamless integration and interoperability across platforms. Whether you're a manufacturer, integrator, or end-user, discover how PKOC is setting the stage for secure, cost-effective, and universally accessible credentialing solutions.

Precision in Partnership: Leveraging MOUs / SLAs to Set Clear Expectations

Jorge Martinez, University of California Berkeley; Nathan Gray, James Madison University

Join us for a roundtable discussion on use cases and best practices associated with leveraging Memorandums of Understanding (MOUs) and/or Service Level Agreements (SLAs) to optimize operational efficiencies, mitigate scope creep, and ensure clarity vis-à-vis stakeholder roles, responsibilities, and expectations. This interactive session will encourage open dialogue and diverse perspectives from all participants.

Providing Exceptional Service by Setting Realistic Expectations

Kim Pfeffer, Emory University; Ashley Hoskins, Emory University

Our offices are called upon to get things done: yesterday - even if we haven’t been provided with what we need to fulfill the request. How is this behavior and (sometimes) unobtainable expectations impacting you, your team, and your operations? Learn how the EmoryCard team has put best practices in place to establish clear service requirements that ensures our campus partners understand what steps they need to follow for exceptional service.

Ready, Set, Swipe: Navigating Your First Fall Semester in the Campus Card Office

Daisy Del Fierro, University of Houston; Cassie Bruner University of Houston

The campus card is one of the most essential yet often overlooked resources at universities. It impacts nearly every aspect of campus life, from building access to meal plans, parking, and more. Every year, universities nationwide prepare to welcome their largest batch of new students during fall move-in and start-up, making it the busiest and most critical time for campus card offices. However, there is no universal guide to help navigate this crucial period. In this interactive session, Daisy Del Fierro and Cassie Bruner will share insights and strategies for preparing for your first fall semester as a new professional in the campus card office. Participants will explore practical tips for managing peak periods, building interdepartmental relationships, and ensuring a smooth and efficient card distribution process.

Rethinking Access Control for a Secure and Efficient Campus

Bruce Canal, Genetec, Inc.

Modern campuses need more than just traditional security systems—they require streamlined access solutions that improve safety and daily operations. This session explores how unifying access control with a card-based system can simplify management and provide valuable insights into campus activity. From securing facilities to enabling cashless payments and optimizing space utilization, discover how a connected access control solution not only enhances security but also supports smarter decision-making to create a safe and efficient educational environment.

Seamless Enrollment Before Arrival: Transforming the Student Onboarding Journey

Entrust

As universities strive to attract digitally-savvy students, providing a smooth and modern onboarding experience is crucial. This session demonstrates how institutions can integrate identity verification (IDV) with self-service Identity Badge issuance to prepare students for success before they arrive on campus. Using secure IDV technologies, students can verify their identities online, upload documents, and  have their ID card ready to print from any self-service location of their choosing. Upon arrival, they can quickly retrieve their personalized ID card at a self-service kiosk, avoiding long lines and paperwork. This process not only enhances operational efficiency but also leaves students with a positive first impression. This session is perfect for administrators, IT professionals, and enrollment leaders looking to modernize their onboarding processes.

So You're in Charge of Access Control Now? What You Need to Know

Josh Bodnar, The Ohio State University

Are you new to managing access control? This session is an overview of key things that you should know if you are new to managing access control. It will cover the basic concepts of access control hardware and software, as well as recommendations related to key processes, policies and procedures to have in place.

Take Charge Of Your Card Program's Future: Strategic Planning 101

Emily Dieker, George Washington University

Do you ever feel like you have tons of ideas on how to improve your card program but don't know where to start? If so, then this is the session for you. In this session, we will go through a step by step process to develop a strategic plan, discuss how to prioritize, and go over how to identify the resources needed to achieve your goals.

Temporary Campus Cards and Kiosks

Alyssa Heinrich, Washington State University

What do your students do when they lose their campus card, and the office is closed? Look no further! At WSU, we installed temporary card kiosks across campus. These temporary card kiosks allow students to check out a temporary card to access their facilities and meal plans if they misplace their card, lock it in their room, and if the campus card office is closed. This system allows students to access their dorms and meals for a short period of time while they find or replace their card, and it has been incomparably valuable for our students.

The Art of the RFP: Best Practices and Key Considerations

Becky Estey, University of Rhode Island; Markus Quon, University of California, Irvine

In this session, we will dive into the intricacies of crafting and managing a successful Request for Proposal (RFP). Whether you are new to the process or looking to refine your approach, this presentation will explore the key benefits of using RFPs to drive successful partnerships and procurement. We will walk through the entire RFP lifecycle—from drafting and distributing proposals to evaluating submissions and making informed selections. You’ll learn about various RFP evaluation methods, scoring techniques, and the factors that vary between different institutions. We’ll also discuss how to choose the right partners and execute a seamless RFP process. By the end of the session, you’ll gain actionable insights and best practices to enhance your procurement strategies and deliver value to your organization.

The Ins and Outs of Access Control

Julie Wesel, Virginia Tech

Access began with keys and then there was a better way, though the journey to access control is one of ups and downs, good and bad, success and failure it is worth taking but it may not be for the weak. We will be here to share our stories to lift others up to believe they too can make it happen. Sometimes with very tiny steps and often with giant leaps of faith. Soon you will not imagine life without it and neither will your schools, your administration, students.

The Strategic Role of the Card Office in Villanova’s Campus Growth

Joshua Palmerio, Villanova University

In this session, join Villanova University’s Wildcard Office as we unpack our role in the acquisition and transformation of the Cabrini University campus, set to open in Fall 2026. Our journey began prior to the purchase, when we joined a planning committee to assess unknowns and anticipate needs. We’ll explore how our involvement evolved from early advisory roles to becoming integral in the planning, construction, and renovation phases, with a focus on campus security and access control. From coordinating Wildcards for contractors to establishing a Card Office presence on the Cabrini campus, our team is responsible for securing campus facilities, ensuring seamless access, and setting up systems that will support both Villanova students and staff. Get insights into our approach to securing a large-scale campus acquisition, collaborating with cross-functional teams, and planning a project of this scope—all while managing the operational demands of our main campus. Attendees will learn about the practical challenges and solutions involved in a two-year transformation project and leave with strategies for managing large-scale, multifaceted campus expansion initiatives.

The True Cost of Campus Security Breaches and the Path to Modernization

Robert Lydic, WaveLynx

Security breaches on campuses can lead to significant financial losses, reputational damage, and potential risks to students and staff. This session explores the real costs of such breaches and offers actionable strategies to ensure your systems remain secure. Learn how to modernize access control systems, from traditional methods to seamless and modern NFC wallet solutions, without disrupting daily operations. Attendees will gain insights into risk mitigation, system upgrades, and implementing future-ready technology tailored for higher education environments.

Transact IDX®: Revolutionizing Credential Based Campus Services

Kent Pawlak, Transact + CBORD

Ready to take your campus ID-based transaction system to the next level? Look no further than Transact IDX®, the cutting-edge solution that simplifies administrative tasks and enhances students' daily lives. With decades of experience in delivering industry-leading 'one-card' solutions, Transact + cbord has valued user feedback and active participation to ensure Transact IDX® is just right for you. Transact IDX® represents a commitment to delivering a next-generation, secure, and worry-free solution. As part of the Transact One platform, IDX seamlessly integrates with other Transact products like Mobile Credential and Cloud POS, creating a robust ecosystem. Plus, with integration options to over 200 partners, the possibilities are endless. During this session, you will learn how campuses are quickly recognizing the benefits of Transact IDX and why it is the right fit for your institution.

UM Western's Incentive Program Using Student ID Cards

Rachel Harris, The University of Montana Western

The Paw Prints for Success Program is an incentive program that gets students involved in on campus activities by swiping their bulldog card at events. The technology used with this program is Transact System Enterprise and the Transact iValidate.

We Went Mobile, Now What?

Kate Grayson, Savannah College of Art and Design

So your campus has gone mobile - now what? As we navigate the changes on campus to allow for mobile credentials, we must be mindful of the personnel challenges we may face as your card office staff navigates possible changes to their roles and responsibilities.

What Does It Take to Build a Future-forward Mobile Credential Program at Your University?

Tim Nyblom, HID; Ricky Winter HID; TBD, Savannah College of Art and Design

What does it take to go mobile at a premier design school and at a large campus in the nation’s capital? Join Savannah College of Art and Design and George Washington University as they discuss their experiences implementing mobile credentials. Attendees will learn why both universities chose to go mobile, and how they led stakeholder meetings, secured funding, managed reader upgrades, integrations and so much more.

What's My Age Again?

Nicole Camacho, Palm Beach State College

Generational Differences in the workplace. Many of us work where our customers are from a different generation or where our workplaces begin to shift in generations. My day-to-day interactions has changed within each semester or each academic year through students or our student workers. I would love to see other generations 'war stories'. Some of my student workers reason to call out are so different than what I would even say. I believe this topic can be used even in regular lives as we become customers in as simple as a groceries store.

Why Carleton, JMU and NC State Chose Issuance Flexibility

David O'Driscoll, HID; Garrett Stewart, Carleton University; Nathan Gray, James Madison University; Chris Dunham, North Carolina State University

As a College and University administrator, would you like more flexibility in your issuance process? Join us to hear how issuance flexibility has improved the experience at Carleton University, James Madison University, and North Carolina State University.

Why We're Not Going Mobile . . . Yet.

Kim Pfeffer, Emory University; Jessica Bender, Palm Beach State College

All the cool kids are going mobile, right? It’s the next logical step, isn’t it? Depending on your institution and the population you serve, maybe it isn’t right for your campus now or maybe ever. Jessica and Kim will talk through some of the reasons that have kept their campuses from moving to mobile and maybe give you some things to think about before you jump on the bandwagon.

Work Smarter, Not Harder with AI as Your Ally

Michael Fellows, Georgia Institute of Technology

Are you ready to revolutionize your workday? Dive into AI with this dynamic session on leveraging Microsoft Copilot to boost your productivity. As a seasoned professional who relies on Copilot daily, I'll share tips and tricks to help you seamlessly integrate AI into your routine. This session is perfect for AI newcomers, offering a hands-on guide to using Copilot for smarter, more efficient work practices. Learn how to automate mundane tasks, make informed decisions quickly, and streamline your workflow like never before. Discover how to transform your work life with AI – because working smarter, not harder, is the future!

Working Alongside Students in Your Credential Office

Pierce Hanson, University of Minnesota

If your credential office only employs full time staff, it may be time to consider adding students for a fresh perspective. Maybe you have some already. How do you maintain that group of students over time? How can you collect data on your traffic and what value does that bring? How many students you need? How do you don't miss out on great hires? We'll show ideas on how to balance students education needs vs coverage needs of a card office and get more from your work life.

Ask The Experts - Allegion

Allegion

Ask The Experts - Atrium Campus

Atrium Campus

Ask The Experts - ColorID

ColorID

Ask The Experts - Entrust

Entrust

Ask The Experts - HID

HID

Ask The Experts - Secanda

Secanda

Ask The Experts - TouchNet

TouchNet

Ask The Experts - Transact + CBORD

Transact + CBORD

NACCU 2025 
Hotel and Transportation Information

The NACCU 2025 Annual Conference will be held in Henderson, Nevada at the Westin Lake Las Vegas Resort and Spa.

The room rate is $209/night plus tax

Click here to reserve your room

System will automatically show a $29 Resort Fee.
The resort fee will be waived when booking through the NACCU group.

Please call Central Reservations for any issues: 800.937.8461.

The  last day to book a room reservation is March 12, 2025.
Hotel cancellation policy: 72 hours prior to arrival

Hotel Information

Situated on 21 acres of lakefront property just 17 miles from the Las Vegas Strip and set against the peaceful backdrop of sunny Henderson, Nevada, the newly-renovated Westin Lake Las Vegas Resort & Spa offers endless opportunities for recreation, exploration and relaxation.

 Stretch out in spacious rooms and suites with calming decor and modern technology. Many rooms offer stunning views of Lake Las Vegas. Invigorate your body with a treatment at Aveda Spa Lago, make a splash at the two-level Nuala Pool or move well with a visit to the WestinWORKOUT Fitness Studio. Let us help you arrange a tee time at one of two championship golf courses, both of which are moments away; each part of the Jack Nicklaus Signature course family. Varied resort dining options include award-winning Marssa Steak and Sushi, serving quality ingredients like Certified Angus Beef and Wagyu Steaks. 

Key Amenities

Transportation

Fly in to Harry Reid International Airport (LAS)

The Westin Lake Las Vegas is 21 miles from the airport. Rideshare services can be $50 or more. Taxis can run up to $100.

You may want to coordinate with another attendee to share a ride, or even consider renting a car.

Parking is free at the Westin, and having a car allows you to easily drive into Henderson or Las Vegas. Daily rentals start around $46.

If you use a ride share, please schedule a return trip to the airport in the app. There will not be cabs waiting at the resort.

NACCU 2025 
Mentor/Mentee Program

Attention Potential Mentees!

The NACCU Mentor/Mentee Program is offered each year as an opportunity for first-time attendees to experience NACCU with the guidance of a seasoned mentor. We pair each mentee with a mentor at the start of the conference and encourage you to connect at least daily throughout the conference.

This is a great chance to get advice, grow your network and ask questions to help you in your role with the card operation. We kick things off with the Mentor/Mentee reception at the conference on Sunday, April 6 at 6pm! You will want to plan your travel so that you arrive in town with plenty of time to get to this reception.

Fill out the form to be a Mentee today! The deadline is March 7 - please contact John Ogle at john@naccu.org with questions.

Attention Potential Mentors!

We’re excited to once again offer the NACCU Mentor/Mentee Program as an opportunity for seasoned members to give back! Each year we have a high percentage of conference registrants who are first-timer attendees looking for some guidance as they experience their first NACCU Annual Conference. To provide them with the best experience, we need seasoned members like you to serve as mentors.

We pair each mentee with a seasoned mentor to connect with at the start of the event as well as daily throughout the conference. This is a great opportunity to serve the NACCU community by welcoming new attendees and guiding them through their first conference. We kick things off with the Mentor/Mentee reception at the conference on Sunday, April 6 at 6pm! You will want to plan your travel so that you arrive in town with plenty of time to get to this reception.

Fill out the form to be a Mentor today! The deadline is March 7 - please contact John Ogle at john@naccu.org with questions.

Scam Alert

Events like the NACCU Annual Conference are often targeted by third-party companies. It is important to only respond to event emails that originate from NACCU. Please report any unauthorized emails to NACCU. Save the email so you can forward it to us following your report.

In addition to the emails, there are now unauthorized calls being made to exhibitors. These calls do not originate from NACCU and should be ignored and blocked. 

Hotel Room Reservations

NACCU makes contracts with event hotels to ensure our attendees and exhibitors receive fair rates and to guarantee your reservations. You may receive emails from third parties trying to mislead you into booking reservations through their companies.

You may also receive emails or calls from third parties trying to mislead you into booking hotel reservations through their companies. As an exhibitor, please be aware that solicitation of hotel reservations from any company other than NACCU is not approved. Please only book through the official link provided on our website.

Reservations made by unaffiliated organizations may appear to have lower rates, however they may be illegitimate, not have the rooms to sell, have unreasonable cancellation or change penalties, not include perks or services packaged with your NACCU reservation, be completely non-refundable, or be an attempt to steal your credit card or personal information. Please only book through links provided directly by NACCU in email or on the NACCU website.

Attendee Lists

We are dedicated to ensuring the privacy of your data. As an event participant, to facilitate networking with colleagues, we include your name, title, and organization in the event mobile app, unless you opt out of sharing this information during the registration process. We also allow you to opt-in to share your contact information with exhibitors during the registration process, so that you can receive event invitations, booth promotions, prize drawings, and offers from our exhibitors. This information is only accessible by registered conference participants.

NACCU does not sell lists or email addresses to third parties or condone the harvesting of our attendee lists. We encourage you to reject all offers you may receive to purchase such a list, as the information provided will not be provided by NACCU and will be inaccurate, or the third party may intend to steal your credit card or personal information.

For more information on what data we collect, why we collect it, and how we protect it, please view our Privacy Policy.