NACCU 2025 Annual Conference

NACCU 2025 
Registration Information

Registration is open now for institutional members.
Exhibitor and non-member registration will open this fall.

Registration Rates

What is Included with Registration?

Hotel Room Rate

Add-on Events

Guest Tickets

Exhibitor Rates

Cancellation Policy and Fees

Event Policy and Safety Disclosure (PDF)

Download: Attendance Justification Letter (.docx)

Beware of Bogus Email and Telephone Solicitations!

NACCU does NOT use third party vendors for registration, attendee lists, or hotel accommodations. Learn more here. You may receive email or telephone solicitations from unknown parties offering to help you register for NACCU events or to help you reserve hotel accommodations. If you have any questions as to whether an email or telephone solicitation is a verified NACCU communication, contact the NACCU Office. 

Conference Registration Rates     

Member–Full Registration Early Bird Rate: $915  
Early bird rate ends January 31, 2025, after which the rate increases to $1,015
On-site Registration Rate begins on April 5, where the rate will increase to $1,200

Member – Day Pass $425    

Non-Member–Full Registration $1,215

Non-Member – Day Pass $525

Please note: Vendor companies may not attend the conference if they are not exhibiting. Also, anyone who is presenting must have a full registration. Those with exhibit hall only passes may not present.

What is Included with Conference Registration?

Full registration includes:

• Admission to keynote and general presentations
• Admission to educational sessions
• Admission to breakfasts on Monday, Tuesday, and Wednesday
• Admission to lunches on Monday, Tuesday, and Wednesday
• Admission to refreshment breaks
• Admission to the Exhibit Hall
• Admission to conference events, including the Opening Reception and the NACCU closing event.

A day pass includes the above meals and events held on the day you attend.

Hotel Room 

Watch for more details about hotel reservations this fall.

Optional Event Add-ons

Industry Essentials Institute (IEI) - $150
Sunday, April 6
Learn more

Guest Tickets

If you are traveling with a spouse or friend who isn't attending the conference and they would like to join at one of the below events, they can attend as a guest. All attendees with full registrations already have access to these events. Guest tickets cannot be purchased for vendors without exhibit hall only passes.

• Opening Reception - $90 per person
• NACCU closing event - $90 per person

Guest tickets may be purchased online prior to the conference or at the registration desk during the conference. Ticket quantities may be limited.

Exhibitor Registration

Corporations/companies may not attend the conference if they are not exhibiting.  Booth and corporate registration will open in Fall 2024.

Exhibit booth space purchase is handled through the exhibitor portal.

Exhibit Booth Space Purchase: rate per 10'x10' space
Member   $2,100

Non-Member   $3,100

Individual Exhibit Hall Pass - $250 (one pass is included with each booth space purchase) - this pass does not allow attendance at educational sessions, nor does it include meals or receptions. This pass only gains access to the exhibit hall. Any exhibitor who is presenting MUST have a full registration (see above). Exhibit hall passes do not allow an exhibitor to present.

Individual Exhibitor Meal Package - $680

• Includes breakfasts, lunches, and breaks on Monday, Tuesday, and Wednesday

Optional guest tickets:
Exhibitors with exhibit hall only passes can also attend guest passes for access to these events. All exhibitors with full registrations already have access to these events. Guest tickets cannot be purchased for corporate attendees without an exhibit hall only pass.

• Opening Reception - $90 per person
• NACCU closing event - $90 per person

Cancellation Policy

Cancellation and Refund Policies

Full refunds will be given for cancellation requests received 30 days out from the conference or event. There is a 50% refund for cancellation requests received prior to the first day of the conference or event.

NO REFUNDS will be given beginning the first day of the conference/event or for no shows at the event. Refunds are not available to those registrants who choose not to attend an event or no-shows. The above applies to all events unless otherwise noted in the specific event materials. Please read all individual event information thoroughly. Other cancellation guidelines:

• Cancellations must be submitted in writing/e-mail; cancellations are not accepted by phone.
• All cancellations are subject to a $100 administrative fee per registrant.
• Tickets to tours, pre-conference events and special programs are nonrefundable.
• Refunds will be processed within 30 days following the end of the conference.
• Partial refunds will not be given to registrants who miss a session, meal, or other scheduled function during the event, regardless of reason.
• Any special circumstance refund requests may require supporting materials documenting circumstances necessitating the request (e.g., note from a physician for illness, etc.)

Participant Substitutions

Any substitutions for registrations must be completed 14 days out from the conference. Substitutions are not allowed beyond that date and will require a separate registration for the new participant. All substitutions are subject to a $75 administrative fee per registrant.

Full Event Policy Disclosure (opens in new window)

NACCU 2025 
Mentor/Mentee Program

Attention Potential Mentees!

The NACCU Mentor/Mentee Program is offered each year as an opportunity for first-time attendees to experience NACCU with the guidance of a seasoned mentor. We pair each mentee with a mentor at the start of the conference and encourage you to connect at least daily throughout the conference.

This is a great chance to get advice, grow your network and ask questions to help you in your role with the card operation. We kick things off with the Mentor/Mentee reception at the conference on Sunday, April 6 at 6pm! You will want to plan your travel so that you arrive in town with plenty of time to get to this reception.

Fill out the form to be a Mentee today! The deadline is March 7 - please contact John Ogle at john@naccu.org with questions.

Attention Potential Mentors!

We’re excited to once again offer the NACCU Mentor/Mentee Program as an opportunity for seasoned members to give back! Each year we have a high percentage of conference registrants who are first-timer attendees looking for some guidance as they experience their first NACCU Annual Conference. To provide them with the best experience, we need seasoned members like you to serve as mentors.

We pair each mentee with a seasoned mentor to connect with at the start of the event as well as daily throughout the conference. This is a great opportunity to serve the NACCU community by welcoming new attendees and guiding them through their first conference. We kick things off with the Mentor/Mentee reception at the conference on Sunday, April 6 at 6pm! You will want to plan your travel so that you arrive in town with plenty of time to get to this reception.

Fill out the form to be a Mentor today! The deadline is March 7 - please contact John Ogle at john@naccu.org with questions.

Scam Alert

Events like the NACCU Annual Conference are often targeted by third-party companies. It is important to only respond to event emails that originate from NACCU. Please report any unauthorized emails to NACCU. Save the email so you can forward it to us following your report.

In addition to the emails, there are now unauthorized calls being made to exhibitors. These calls do not originate from NACCU and should be ignored and blocked.

Hotel Room Reservations

NACCU makes contracts with event hotels to ensure our attendees and exhibitors receive fair rates and to guarantee your reservations. You may receive emails from third parties trying to mislead you into booking reservations through their companies.

You may also receive emails or calls from third parties trying to mislead you into booking hotel reservations through their companies. As an exhibitor, please be aware that solicitation of hotel reservations from any company other than NACCU is not approved. Please only book through the PassKey link provided on our website.

Reservations made by unaffiliated organizations may appear to have lower rates, however they may be illegitimate, not have the rooms to sell, have unreasonable cancellation or change penalties, not include perks or services packaged with your NACCU reservation, be completely non-refundable, or be an attempt to steal your credit card or personal information. Please only book through links provided directly by NACCU in email or on the NACCU website.

Attendee Lists

We are dedicated to ensuring the privacy of your data. As an event participant, to facilitate networking with colleagues, we include your name, title, and organization in the event mobile app, unless you opt out of sharing this information during the registration process. We also allow you to opt-in to share your contact information with exhibitors during the registration process, so that you can receive event invitations, booth promotions, prize drawings, and offers from our exhibitors. This information is only accessible by registered conference participants.

NACCU does not sell lists or email addresses to third parties or condone the harvesting of our attendee lists. We encourage you to reject all offers you may receive to purchase such a list, as the information provided will not be provided by NACCU and will be inaccurate, or the third party may intend to steal your credit card or personal information.

For more information on what data we collect, why we collect it, and how we protect it, please view our Privacy Policy.