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New Professionals Institute (NPI) 2020
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27th Annual NACCU Conference


Important notice from NACCU:
NACCU Annual Conference *CANCELLED

The conference has been cancelled but NACCU is looking into alternate options to bring educational content like the New Professionals Institute to you.

If you have questions or suggestions regarding NACCU educational content, please contact Jörrun Liston at 

New Professionals Institute (NPI)
NPI Workshop $135

The NACCU New Professionals Institute is a workshop directed to Institutional and Corporate members who are new (three years or less) to the campus card transaction industry. New or experienced higher ed professionals are welcome.

Sessions and events are specifically designed to help attendees learn the fundamentals of campus card programs, industry best practices, and communication techniques. You will participate in valuable discussions and make new connections.

Certificates of Attendance will be presented.

NPI Schedule

9:45 AM                Check in

AM Program:        Welcome and Introductions

                             Communication, Leadership and Service

                             Fundamentals of Card Systems

                             NACCU Tool Box

                             Roundtable discussion – grouped by transaction system provider

12:00 – 1:00        Lunch and Group Photo

PM Program:       Terminology

                             Round Table Discussions – Marketing, Financial, Technology, Operations

                            Open Q & A

3:50 – 4:00         Certificate Presentation

The Fundamentals of Card Systems

Panelists from various institutions will share their specific organizational structure, staffing, responsibilities, services (meal plans, door access, etc.), funding sources, statistics and reports.

Round Table Discussions

These highly rated progressive discussions are led by an industry professional. New professionals will break into smaller groups by interest for discussion and questions in this interactive format. At the end of a time period, attendees will rotate to a new table topic with different colleagues, and begin another engaging discussion.

Topics will include Technology – hardware, software, mobile apps, card types; Operations – just getting started or are you now responsible for a well-established program; Marketing – what social media channels work well, how are you communicating with parents, students, campus community; Financial – discuss different funding sources, budgets, account reconciliation. 

Advice & Feedback from previous NPI Cohorts

DO IT! It was so helpful plus it was nice to know people at the opening reception. I felt that the people I met initially were the go-to individuals throughout the rest of the conference. We were able to share and discuss what we were learning.

Definitely attend this if you're new to the industry. Can't miss.

Getting contact info from other members at NPI helps build your network quicker than attending just the general conference.

Don't think twice about attending. The information and relationships are invaluable!

Ask as many questions as possible during the 'speed dating' (roundtable) portion!

Do it - it is a great experience!

Take it all in. The experience of NPI and the conference was great from a first-time attendee perspective. The networking on a small scale prior to conference helps everyone become more comfortable about talking with others before you see the conference on a much grander scale with more people from other universities. The team selected to teach NPI was great and very welcoming.

If you are new to card services you MUST do this! You'll make great contacts and find that you are not alone in this crazy world of cards.

The content and speakers were excellent. This was a great program for first time attendees and was wonderful to meet so many knowledgeable and friendly professionals in the field.

I thought it was very valuable and helped introduce networking in a not-so-overwhelming way considering how many people attended the conference as a whole. If I ever needed someone to talk to, I knew I could count on my fellow NPI cohort.

I can't even begin to tell you how helpful this was for me. I am almost two years into my position managing the carding office with no prior experience of how to do this. The information I learned during NPI and the NACCU conference is invaluable.

I think NPI was well prepared and formatted. It was great that it was made clear in the beginning that you were not trying to put us on the spot. That seemed to relax everyone and make it flow. Y'all did a great job of keeping it moving and entertaining. Thanks for providing this interactive, educational and important program.

I felt this experience was extremely valuable in helping me to understand aspects of campus cards which I had not previously thought about. It was also helpful hearing about the challenges that other campuses are experiencing.

The NPI was a great experience and the information provided was very helpful. The networking with others was great and I appreciate everyone's willingness to share the different pros and cons of doing things on their respective campuses. I think that is what helps us all make decisions on our campuses: communication with each other.   

Ask any question, you'll get crowd-sourced answers (and discussion) from experts.



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