Privacy Policy | Print Page | Contact Us | Sign In | Join
Web Conferences
Share |

Web Conferences

Upcoming Web Conferences

About Web Conferences

Past Web Conferences


Upcoming Web Conferences


Tuesday, January 8, 2019
1:00 pm Atlantic | 12:00 pm Eastern | 11:00 am Central | 10:00 am Mountain | 9:00 am Pacific

Write it Down!

Presenter:
Laurie Harris, Duke University

REGISTER: https://web.telspan.com/register/naccu/writeitdown 

Description: 

Writing and maintaining good documentation is one of the most valuable ways to improve your card office’s efficiency and performance. Yet documentation, whether it is an office manual, procedure document or end user instructions, is not always given the attention it deserves. This session will include open discussion about how each card office approaches writing and managing documentation. Remember: you are what you document!

Discussion Questions: 

  • What are the elements of an effective procedure template?
  • Do you test your documentation? Why or why not?
  • Where is your documentation published?
  • How often do you review your documentation?
  • What factors trigger a document review outside your normal review schedule?

Tuesday, February 5, 2018
1:00 pm Atlantic | 12:00 pm Eastern | 11:00 am Central | 10:00 am Mountain | 9:00 am Pacific

Card System Data: Keeping it Clean!

Presenter:
Esmeralda Valdez & Deborah Davis, University of Houston

REGISTER: https://web.telspan.com/register/naccu/systemdata

Description: 

As data becomes more and more valuable as a tool to evaluate operations and conduct service assessments, many card offices struggle with maintaining a clean database to include only currently enrolled students or currently employed faculty/staff. Another challenge within the operations is determining when and how to appropriately reconcile active card status with active enrollment or active employment. Let’s discuss what factors should be considered when an individual separates from our institution and what processes/procedures should be in place to ensure clean and accurate data within the card system.

Discussion Questions: 

  • What constitutes “cleaning” out the card systems?
  • What process do you utilize to keep data in the card system current?
  • What is your process/procedure for when a student graduates or simply doesn’t return to campus the following year/semester?
  • When faculty/staff terminate or separate from the institution, do you remove their data?


About Web Conferences

These hour-long online learning events provide an opportunity for you to learn about a best practice or implementation from another institution or corporate partner. We encourage you to invite other campus members to watch and listen with you. If you’re unable to attend the live event, a link to the recording is provided on the NACCU website. Webinars are provided at no cost as part of your NACCU membership. 

Would you like to present a web conference?  Please use this link to submit a proposal. 

http://naccuwebinarproposal.questionpro.com

“Thanks for the opportunity [to present a webinar].
The work you and NACCU do is tremendously important not only
to what we currently do, but also to promoting our career development.”

Call In Discussions

Don’t you love it when you’re in a hallway conversation with someone who can help problem-solve a challenge you’re facing?  It’s even better when another person joins the conversation with a question you hadn’t thought of, or adds another solution. 

Join in the conversation! Share your questions or expertise with your colleagues. All NACCU members are welcome to call in and participate or listen. There is no cost to attend and no registration required – simply dial in.

Conference Call Rules

Please mute your phone if you're not speaking. With so many people on the call, all of the background noise can be very distracting. Press the mute button on your handset or *1.

1. Do NOT put your phone on HOLD - we all hear your hold music/message. Mute it instead.

2. No need to announce your arrival or departure.

3. If/when you do speak, please announce your name and institution first so everyone knows who is speaking.

More Information

If you have questions or would like to suggest a topic, please contact Jörrun Liston, NACCU Education Director, at jorrun@naccu.org or call (406) 493-0622.


Past Web Conferences

Members: You must be logged in to the site to view Web Conference archives.

Non-members: Join NACCU for access to past Web Conference recordings!

Herding Cats and Coaxing Dragons: Working with Departmental Customers to Implement and Support Card System Functions
December 4, 2018

Instituting an Assessment Mindset in Campus ID Card Programs
November 8, 2018

Relieving Identity Management Pain Points with Physical Identity Access Management
Recording Access: https://naccucoloridpiam.questionpro.com/
October 25, 2018

Understanding the Benefits of Multi-Tenant Card Platforms
October 18, 2018

E = MC2 (Engagement = Marketing and Communications2)
September 18, 2018

 Social Media: What Does It Meme?
August 14, 2018

Securing Credit Card Payments Across an Entire Ecosystem
July 24, 2018

Common Mistakes to Avoid When Implementing Any Online Photo Submission System
June 12, 2018

Unique Challenges Fast Solutions
May 8, 2018

Creating your Campus Identity Roadmap (ColorID)
February 13, 2018

Enhancing Project Success
January 16, 2018

Card Security, ID System Security, and Disposal of used cards and ribbons
December 12, 2017

Implementing a University Access Control System
November 15, 2017

Creating Excellence in your Card Program
October 17, 2017

Recarding Again? Navigating the Waters of Change
October 11, 2017

The Legal Aspects of Running the Campus Card Services Office
September 26, 2017

Cloud-based Card Production
August 29, 2017

Securing, Logging & Auditing Your Card Production Environment
August 9, 2017

Leadership is Understanding You and Your Staff
Wednesday, June 7, 2017

NACCU 2017 Conference Preview
Wednesday, March 8, 2017

We Accomplished How Much in a Year?
Wednesday, February 22, 2017

Inclusive Excellence: Strategies to Balance Diversity & Consistency in an ID Card Environment
Friday, February 10, 2017

Verifying the Invisible - Identifying the Online Student
December 6, 2016

Personnel-y Invested: Supervising Student Employees
November 16, 2016

Preferred Names - Roundtable Discussion
October 8, 2016

Disaster Recovery Steps
September 20, 2016

Department of Education Cash Management Rules Revisions
December 2, 2015

Card Office Manuals 101
October 14, 2015

NACCU Salary Survey Overview
September 29, 2015

Biometrics on Campus – Accurate and Fast
June 18, 2015

Enhancing the Campus Experience with Mobile Technology
May 5, 2015

Stand Up for Success: Creating Your Personal Brand
January 8, 2015

Adding Value to the Self-Op Merchant Program
August 28, 2014

A River Runs Through it: Data Flow and the Card System
July 16, 2014

Taking Your Card Program Mobile
March 27, 2014

Trending Tuesday Discussion: Distance Learning/Online Students and their Campus Card
March 11, 2014

NACCU Web Conference: Creating Campus Service Integrations
Wednesday, February 26, 2014

Trending Tuesday Discussion: Off Campus Merchant Programs
February 18, 2014

Wikify your Card Office
January 29, 2014

The Ins and Outs of Wireless Access Control
December 10, 2013

Trending Tuesday Discussion: Online Photo Submission
November 19, 2013

Electronic Visitor Management Systems
Tuesday, November 5, 2013

Creating a Mobile Campus
Tuesday, October 1, 2013

Friday Discussion: How will merchant surcharging affect campus card programs? 
February 8, 2013

"Protecting Your Card Program from Credit Card Abuse" (PDF)
Shira Fogel, University of Alabama at Birmingham
February 7, 2013

"Twitter 101"
Marsha Amanova, The University of Alberta
March 22 and 28, 2012

"The Evolution and Growth of a Campus Card Program and Revenue Sources"
Kathleen Kelly, Carleton University
June 1, 2011

"Campus Card Financial Statements"
Pallavi Patel, University of Cincinnati
February 23, 2011

"Welcome to the Card Office: A Guide for New Professionals"
Jessica Mrozek, Palm Beach State College
December 8, 2010

"How Remote Carding Events Changed Our World"
Andrew Perkins, Arizona State University
October 19, 2010

"Benchmarking the Campus Card Industry: Measuring Your Operation to Your Peer Group" 
Frank Adams, The University of Alabama
June 15, 2010

"The Case for Card Systems on Community College Campuses"
Charlie Giles, Sinclair Community College
March 4, 2010

"How to Start a Campus Card Program" 
Brian Bollich, University of Nebraska at Omaha
October 29, 2009

"Building a Card Program for Campus Safety"
Jason Friedberg, Bucknell University
October 27, 2009

"Trends in Campus Security" 
Michael Peele, Georgetown University
July 15, 2009

"Market Your Card Op UzN Social Media"
Alison Blomster, University of Minnesota
June 17, 2009

"Position Your Card Program on Campus" 
Tom Bell, Blackboard
May 7, 2009

"Valuing the Campus Card Program"
Co-Sponsored by NACAS
December 10, 2008

"Policy and Procedure Manuals: Do I Really Need One and Why?"
Kristy Vienne, Sam Houston State University
October 29, 2008

"PCI-DSS: The Technical Aspects" 
Joel Weidner, Penn State
September 23, 2008

"PCI-DSS: The Basics" 
J. Ashley Ewing, University of Alabama
September 16, 2008

"Roads Well Traveled: Villanova University and University of Vermont Discuss their Long-Running Off Campus Merchant Programs" 
Kathy Gallagher, Villanova University and Mark McKenna, University of Vermont

"Off Campus?  Where Do We Start and How?" 
Scott Brannan, Temple University
June 3, 2008

"Get It Together - Learn How Georgia Tech Approached Their Card Center Space Renovation and Expansion" 
James Pete, Georgia Institute of Technology
November 8, 2007

 

Quick Links

Home About Join Contact

Connect

Contact

PO Box 41817, Phoenix, AZ 85080

Phone: (602) 395-8989

Terms of Use; Data Protection and Privacy Policy