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Web Conferences

Upcoming Web Conferences

About Web Conferences

Past Web Conferences

Upcoming Web Conferences

Are you Free to Control your Campus Card Future or does your Technology Choice Keep you Bound in the Past?

October 31, 2019
1:00PM Atlantic / 12:00PM Eastern / 11:00AM Central / 10:00AM Mountain / 9:00AM Pacific


Learn how and why the University of Georgia is leveraging DESFire EV2 technology and the LEAF Data Model to significantly increase the security of their access control and student ID credential. You will learn about the LEAF data model and how it ensures autonomy from a single vendor situation. The advantages of securely separating the Access ID from the Student ID on the same card will be explored. Transition strategies with the least amount of disruption and cost impact will be discussed. This session is based on a use case of the new contactless smart card solution deployed at UGA.

Michael Wharton, University of Georgia
William McGee, University of Georgia

Michael Wharton has held various technical positions in electromagnetic industries, owned a successful IT consulting business, and co-founded a communications company; providing diverse technical expertise for nearly four decades. Michael currently serves as an engineering analyst for the University of Georgia, University Housing division of Student Affairs. Michael believes the key to successful project deployment is to know the technology intimately, from physical engineering to logical controls.

William McGee has worked at the University of Georgia for ten years. Currently he serves as the Director of IT for Auxiliary Services where he provides technical insight and program leadership for the division.  Previously, he served as Assistant Director of Food Services IT for five years.

Abandoned and Unclaimed Property

November 12, 2019
1:00PM Atlantic / 12:00PM Eastern / 11:00AM Central / 10:00AM Mountain / 9:00AM Pacific


Do you know what your state's abandoned and unclaimed property tax laws are? Do you know how they could affect your campus card operation?  Learn about the abandoned and unclaimed property audit process that the Griz Card Center went through. Hear about the "would'ves, could'ves and should'ves" discovered along the way. Learn more about the homegrown solution that saved staff hours of time each month and put them in compliance with abandoned and unclaimed property laws.

What does abandoned and unclaimed property have to do with the campus card office?
What can you do to prepare for an abandoned and unclaimed property audit?
How can you minimize potential abandoned and unclaimed property reporting liability?

Melissa Neidigh, University of Montana

Melissa Neidigh serves as the Associate Director of Operations in Residence Life at the University of Montana. She has over ten years of experience in the campus card program. Her background includes change management, organizational development, policy development and process improvement.  Melissa earned a BS in Political Science from the University of Wisconsin - Eau Claire and her MPA from the University of Montana. She serves on the UM Diversity Advisory Council and was recently selected to participate in UM's Women's Leadership Initiative. Melissa is currently president-elect of the NACCU Board and has also served on the Professional Development Committee and as a SAGs faculty member. Melissa completed the Missoula Marathon in July.

The Many Hats Worn by a Campus Card Director

December 3, 2019
1:00PM Atlantic / 12:00PM Eastern / 11:00AM Central / 10:00AM Mountain / 9:00AM Pacific


What core competencies must a successful campus card director possess in today's higher education environment?  Gone are the days when card services managers were in charge of just the technology.  Today, campus card leaders must be proficient in areas of IT, marketing, communications, data security, planning, budgeting, legal and ethical compliance, along with the hiring and professional development of student, part-time and full-time employees.

What are some of the core competencies needed to succeed in the campus card industry?
What are the trends in employee development?
What's new in the arena of acceptable trade practices?
What are some of the evolutionary trends we have seen with the campus card itself?

Mikhail Ilin, Suffolk University

Having served since 1997 in various roles (student, security officer, staff assistant, technical support specialist, systems administrator and now manager of Campus Card Services), Mikhail has experience challenges encountered by students, employees and other stakeholders when dealing with a decentralized card services unit.  He transitioned the campus card services unit into a more centralized one-stop service organization prepared to resolve any and all problems students may have with the card.  Mikhail hold a BS in Computer Information Systems, a Masters of Business Administration and a Juris Doctor degree from Suffolk University.  As an adjunct faculty member at the Sawyer School of Management at Suffolk University, Mikhail teaches Business Law and Ethics courses.


    About Web Conferences

    These hour-long online learning events provide an opportunity for you to learn about a best practice or implementation from another institution or corporate partner. We encourage you to invite other campus members to watch and listen with you. If you’re unable to attend the live event, a link to the recording is provided on the NACCU website. Webinars are provided at no cost as part of your NACCU membership. 

    Would you like to present a web conference?  Please use this link to submit a proposal.

    “Thanks for the opportunity [to present a webinar].
    The work you and NACCU do is tremendously important not only
    to what we currently do, but also to promoting our career development.”

    Call In Discussions

    Don’t you love it when you’re in a hallway conversation with someone who can help problem-solve a challenge you’re facing?  It’s even better when another person joins the conversation with a question you hadn’t thought of, or adds another solution. 

    Join in the conversation! Share your questions or expertise with your colleagues. All NACCU members are welcome to call in and participate or listen. There is no cost to attend and no registration required – simply dial in.

    Conference Call Rules

    Please mute your phone if you're not speaking. With so many people on the call, all of the background noise can be very distracting. Press the mute button on your handset or *1.

    1. Do NOT put your phone on HOLD - we all hear your hold music/message. Mute it instead.

    2. No need to announce your arrival or departure.

    3. If/when you do speak, please announce your name and institution first so everyone knows who is speaking.

    More Information

    If you have questions or would like to suggest a topic, please contact Jörrun Liston, NACCU Education Director, at or call (406) 493-0622.

Past Web Conferences

Members: You must be logged in to the site to view Web Conference archives.

Non-members: Join NACCU for access to past Web Conference recordings!

Using Student ID and Transaction System Data to Move Needles
September 18, 2019

Go Beyond Plastic - The Next Generation of Mobile Credentials
September 11, 2019

Conducting a Needs Assessment
August 13, 2019

Modern Marketing: Taking on Mobile
June 12, 2019

NACCU 2019: What to Expect in Hartford
March 5, 2019

Card System Data: Keeping it Clean
February 5, 2019

Write it Down!
January 8, 2019

Going Mobile Card with Campus ID in Apple Wallet
December 13, 2018

Herding Cats and Coaxing Dragons: Working with Departmental Customers to Implement and Support Card System Functions
December 4, 2018

Instituting an Assessment Mindset in Campus ID Card Programs
November 8, 2018

Relieving Identity Management Pain Points with Physical Identity Access Management
Recording Access:
October 25, 2018

Understanding the Benefits of Multi-Tenant Card Platforms
October 18, 2018

E = MC2 (Engagement = Marketing and Communications2)
September 18, 2018

 Social Media: What Does It Meme?
August 14, 2018

Securing Credit Card Payments Across an Entire Ecosystem
July 24, 2018

Common Mistakes to Avoid When Implementing Any Online Photo Submission System
June 12, 2018

Unique Challenges Fast Solutions
May 8, 2018

Creating your Campus Identity Roadmap (ColorID)
February 13, 2018

Enhancing Project Success
January 16, 2018

Card Security, ID System Security, and Disposal of used cards and ribbons
December 12, 2017

Implementing a University Access Control System
November 15, 2017

Creating Excellence in your Card Program
October 17, 2017

Recarding Again? Navigating the Waters of Change
October 11, 2017

The Legal Aspects of Running the Campus Card Services Office
September 26, 2017

Cloud-based Card Production
August 29, 2017

Securing, Logging & Auditing Your Card Production Environment
August 9, 2017

Leadership is Understanding You and Your Staff
Wednesday, June 7, 2017

NACCU 2017 Conference Preview
Wednesday, March 8, 2017

We Accomplished How Much in a Year?
Wednesday, February 22, 2017

Inclusive Excellence: Strategies to Balance Diversity & Consistency in an ID Card Environment
Friday, February 10, 2017

Verifying the Invisible - Identifying the Online Student
December 6, 2016

Personnel-y Invested: Supervising Student Employees
November 16, 2016

Preferred Names - Roundtable Discussion
October 8, 2016

Disaster Recovery Steps
September 20, 2016

Department of Education Cash Management Rules Revisions
December 2, 2015

Card Office Manuals 101
October 14, 2015

NACCU Salary Survey Overview
September 29, 2015

Biometrics on Campus – Accurate and Fast
June 18, 2015

Enhancing the Campus Experience with Mobile Technology
May 5, 2015

Stand Up for Success: Creating Your Personal Brand
January 8, 2015

Adding Value to the Self-Op Merchant Program
August 28, 2014

A River Runs Through it: Data Flow and the Card System
July 16, 2014

Taking Your Card Program Mobile
March 27, 2014

Trending Tuesday Discussion: Distance Learning/Online Students and their Campus Card
March 11, 2014

NACCU Web Conference: Creating Campus Service Integrations
Wednesday, February 26, 2014

Trending Tuesday Discussion: Off Campus Merchant Programs
February 18, 2014

Wikify your Card Office
January 29, 2014

The Ins and Outs of Wireless Access Control
December 10, 2013

Trending Tuesday Discussion: Online Photo Submission
November 19, 2013

Electronic Visitor Management Systems
Tuesday, November 5, 2013

Creating a Mobile Campus
Tuesday, October 1, 2013

Friday Discussion: How will merchant surcharging affect campus card programs? 
February 8, 2013

"Protecting Your Card Program from Credit Card Abuse" (PDF)
Shira Fogel, University of Alabama at Birmingham
February 7, 2013

"Twitter 101"
Marsha Amanova, The University of Alberta
March 22 and 28, 2012

"The Evolution and Growth of a Campus Card Program and Revenue Sources"
Kathleen Kelly, Carleton University
June 1, 2011

"Campus Card Financial Statements"
Pallavi Patel, University of Cincinnati
February 23, 2011

"Welcome to the Card Office: A Guide for New Professionals"
Jessica Mrozek, Palm Beach State College
December 8, 2010

"How Remote Carding Events Changed Our World"
Andrew Perkins, Arizona State University
October 19, 2010

"Benchmarking the Campus Card Industry: Measuring Your Operation to Your Peer Group" 
Frank Adams, The University of Alabama
June 15, 2010

"The Case for Card Systems on Community College Campuses"
Charlie Giles, Sinclair Community College
March 4, 2010

"How to Start a Campus Card Program" 
Brian Bollich, University of Nebraska at Omaha
October 29, 2009

"Building a Card Program for Campus Safety"
Jason Friedberg, Bucknell University
October 27, 2009

"Trends in Campus Security" 
Michael Peele, Georgetown University
July 15, 2009

"Market Your Card Op UzN Social Media"
Alison Blomster, University of Minnesota
June 17, 2009

"Position Your Card Program on Campus" 
Tom Bell, Blackboard
May 7, 2009

"Valuing the Campus Card Program"
Co-Sponsored by NACAS
December 10, 2008

"Policy and Procedure Manuals: Do I Really Need One and Why?"
Kristy Vienne, Sam Houston State University
October 29, 2008

"PCI-DSS: The Technical Aspects" 
Joel Weidner, Penn State
September 23, 2008

"PCI-DSS: The Basics" 
J. Ashley Ewing, University of Alabama
September 16, 2008

"Roads Well Traveled: Villanova University and University of Vermont Discuss their Long-Running Off Campus Merchant Programs" 
Kathy Gallagher, Villanova University and Mark McKenna, University of Vermont

"Off Campus?  Where Do We Start and How?" 
Scott Brannan, Temple University
June 3, 2008

"Get It Together - Learn How Georgia Tech Approached Their Card Center Space Renovation and Expansion" 
James Pete, Georgia Institute of Technology
November 8, 2007


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