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CARDtalk Summer 2018
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Summer 2018
Volume 21 Issue 2

Begin your Planning for NACCU 2019
NACCU Member Milestones
Submit your Proposal to Present a Session at NACCU 2019
NACCU Board Nominations Now Open
NACCU Staff Meets in Hartford for Annual Retreat

From the Executive Director: NACCU Campus Profile (VIDEO)

Begin Planning for NACCU 2019

The NACCU board, staff, and committees continue to organize the schedule of events for NACCU 2019 in Hartford, Connecticut on April 7 - 10, 2019.

The outline for the schedule is now on the NACCU 2019 website. Note that the schedule details are subject to change, but the start and end dates and times will remain the same so you may begin planning travel.

If you have been in our industry for three or fewer years, or if you are new to your position and would benefit from getting up to speed on the basics of campus identification and transaction systems, make room in your schedule for the New Professionals Institute on Sunday, April 7. This program gets rave reviews from both institutional and corporate members who have attended!

NACCU 2019 Planning Links:

New Professionals Institute (NPI)
Registration information
Welcome to Hartford!

Registration and hotel reservations will open in early November. We will be split between two hotels, so if staying in the hotel next door to the conference center is important to you, be ready to act when you receive the link.

Stay tuned - more to come soon!

NACCU Member Milestones

We are excited to announce big news for two of our NACCU members:

 Kim Graham-Pfeffer has moved from Thomas Jefferson University in Philadelphia to 
 Director, EmoryCard at Emory University in Atlanta.

Erin Chezick 
has been promoted to Manager, Campus Identification and Information Services at Carleton University.

Do you have news to share?

Go to the Member Milestones page at and complete the short form.

Sharing is Caring at NACCU 2019!

  • Have you learned a way to streamline a process?
  • Rolled out a promotion or marketing strategy that is yielding amazing results?
  • Implemented new technology or formed a new partnership?
  • Developed an efficient orientation process or off-campus merchant program?
  • Do you excel at some aspect of accounting, marketing, management, customer service, compliance, or a specific hardware or software used in your card program?


Let your colleagues learn from your success at NACCU 2019 in Hartford, April 7 - 10, 2019.

No presentation experience is necessary. You won't be speaking in front of hundreds of attendees - just a small meeting room full of people who are eager to learn what you know. You can even present with a co-worker, a peer at another institution, or corporate partner if you are nervous about standing in front of a room of people on your own.

The value of educational content at NACCU 2019 depends on members like you who are willing to advance our industry by sharing knowledge.

Please visit to learn more and submit your proposal. 

The deadline for submissions is Monday, October 1, 2018.

NACCU Board Nominations Now Open

If you have worked your way through various NACCU volunteer opportunities and are ready to take your commitment to our association and this industry to the next level, consider putting your hat in the ring for the NACCU Board of Directors.

Learn more at

If you have been nominated in the past and were not selected for the slate on the ballot, we urge you to try again. We receive nominations for so many passionate and committed members, it can be very difficult for the nominating committee to narrow down the options. 

NACCU Staff Meets in Hartford for Annual Retreat

By Crystal Bazarnic, Marketing & Communications

Crystal, Jorrun, John, Janice, DawnIn early August, the staff met at the NACCU 2019 conference location, Hartford, Connecticut, for our annual staff retreat. 

At the retreat, we discussed NACCU programs and initiatives, our strategic priorities, worked on making our annual project calendar "official", talked about managing change, and more. Since we all work from different locations across the USA, the retreat is important as it allows us to meet face-to-face outside the conference where we can dive deeply into planning and team building.

This year was unique as it was the first time everyone but Dawn met our new Membership Engagement Manager, John Ogle, in person. John was open and fit right in. He exhibited the perfect balance of listening and learning with sharing ideas and recommendations. He is already a great addition to our association!

Janice, Crystal, John, Dawn, JorrunWe enjoyed some downtime as well. We went to a local escape room, where we successfully escaped the creepy room together - a goal that only 35% of participants have been able to achieve. We literally jumped up and down together when we opened that door!

The staff also got the chance to experience some of the local restaurants - good recon in preparation for NACCU 2019! My favorite of the places we checked out was the City Steam Brewery and Cafe. The food was amazing, and I had an incredible dessert called Lisa’s Ice Cream Pie (almond praline, coconut ice cream, crumbled Oreo cookie crust, hot fudge, and whipped cream - yes it was as good as it sounds and I can't wait to have it again!) But the best part about our dinner at City Steam was that NACCU President Richard Tamborelli drove down from Rhode Island with his daughter to have dinner with us. 

The staff also had the opportunity to take the free dash shuttle for a quick tour of downtown Hartford. I was impressed by the number of options for restaurants, attractions, and nightlife within an easy distance from the hotel. 

Which leads me to a great point about Hartford... it is very convenient for many of our east coast members:

Hartford to:

Baltimore - 307 miles              Boston - 102 miles                   Montreal - 262 miles
Newark - 105 miles                 New York City - 122 miles        Philadelphia - 213 miles
Washington DC - 341 miles

The proximity to cities high in density for higher education institutions played a big part in the selection of Hartford for NACCU 2019. I didn't know what to think going in, but was pleasantly surprised by the options for getting out and about.

The staff had a wonderful time connecting and working together for the future of NACCU, and we are looking forward to going back to Hartford in 2019 - this time with you

From the Executive Director: The NACCU Campus Profile
Dawn Thomas, Executive Director of NACCU

NACCU Executive Director Dawn Thomas discusses the NACCU Campus Profile initiative - and offers members an extension to the deadline.

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