Privacy Policy | Print Page | Contact Us | Sign In | Join
Keynotes & Sessions 2019
Share |



26th Annual NACCU Conference


Keynote Speakers


Monday, April 8, 2019

Judson Laipply

Life is change. Day in and day out, the thing that remains constant is change. Judson combines laughter inducing stories with thought provoking ideas to drive home the point that we are in the constant presence of change.

His stories and personal experiences will help you recognize how to let go of the things out of your control, and focus your energies on things you can change.

Judson’s finale, The Evolution of Dance™ will leave you with an unforgettable message. One which will remind you that “Life is Change,” and that you have the ultimate control over the outcome.

He promises to do two things: make you laugh and make you think.

Sponsored by Wells Fargo


Tuesday, April 9, 2019

Nick Tokman

Nick learned when you’re on a boat, you’re not just an employee. You are a part owner. You do whatever you can to make the operation smoother.

 

Your employees are among your company’s most valuable assets. Your success depends on their ability to perform at the highest level; in turn, their ability to perform optimally depends in large part on motivation and morale.

 

At NACCU 2019, Nick Tokman will share his experiences before, during, and after his time on Discovery Channel’s Deadliest Catch to illustrate how a single person can impact an organization.

 

Whether it’s a fishing vessel in the Bering Sea or a campus card office, the concept is the same. Nick will empower you to remove distractions and negativity, enabling you to make significant contributions to your organization.

Sponsored by Wells Fargo


Educational Sessions

Have a look at just some of the confirmed sessions coming your way at NACCU 2019!
The session schedule is under development and will be updated soon.

Student Life Simplified: The All-in-One Student App
Rob Wakelee, CBORD
Rob Thayer, Salem State Unviersity

Session Type: GOLD

Description:
Elevate the student experience by allowing them to access all your campus auxiliary services with one mobile app. CBORD’s evolution of GET allows students to provide a mobile credential, make payments, manage meal plans, view dining and nutrition information, and gain entry to buildings and residence halls – all from their smartphones. 

Join CBORD Product Owner Rob Wakelee and long-time GET customer Rob Thayer of Salem State University for a session on GET CBORD Student. We’ll discuss how the app has grown and is being used on campuses across the country.

 

Implementing your Mobile Strategy & Reader Technology to Support a Successful Mobile Credential Program
Kent Pawlak, Blackboard

Session Type: GOLD

Description:
Choosing the right technology to support your mobile strategy is an important decision for your institution. How an institution chooses to invest, either in short-term, small-scale deployments versus long-term, ubiquitous-use opportunities, will have tremendous ramifications for years to come. Join Kent Pawlak, Blackboard Senior Director of Platform Strategy, to discuss the latest industry trends and why your strategy involves so much more than just mobile. Plus, our Blackboard client will share their path of discovery and their focus on the entirety of the user experience as it shaped their choice of Near Field Communication (NFC) standard investments.

 

12 Tips To Successfully Form & Lead a Task Force
Neal Luján, Colorado State University

Session Type: 60 Minute

Description:
You are a recognized leader on your campus and are asked to form and lead a task force.  This is a new experience and opportunity to address a campus-wide topic.  Where to begin and how to plan thoughtfully?  In this session we will consider 12 tips to help design and execute a successful task force experience.

 

2019 NACCU Technology Research Committee
Jay Kohn, Stanford University

Session Type: 60 Minute

Description:
Discuss outcomes of the past year for the Technology Research Committee

 

Abandoned and Unclaimed Property: Trying to Make Cents of the Law and How It Applies to Your Campus Card
Melissa Neidigh, University of Montana

Session Type: 60 Minute

Description:
Do you know what your state’s abandoned and unclaimed property laws are? Do you know how they could affect your campus card operation? Come learn about the abandoned and unclaimed property audit process that the Griz Card Center went through. Hear about the “would’ves, could’ves, and should’ves” that we discovered along the way. Learn more about our homegrown solution that saved staff hours of time each month and put us in compliance with abandoned and unclaimed property laws.

 

Access Trends for University Card Office
Jim Primovic, ASSA ABLOY

Session Type: GOLD

Description:
What are the access control trends that OneCard Managers can begin to investigate today that can help them tomorrow?  Join the ASSA ABLOY team as they explore new ideas about managing campus access and security. Topics will include:

  • New ways your student ID is being used
  • Managing student deliveries to Housing
  • How HIPPA requirements are being met.
  • Key rings, maintenance tools and office supplies access storage.
  • Sustainability and energy efficiency
  • Creating an effective learning environment

 

Are you free to control your campus card future – or does your technology choice keep you bound in the past?
Michael Wharton, University of Georgia
William McGee, University of Georgia

Session Type: 60 Minute

Description:
This session is based on a Use Case as described by the new contactless smart card solution deployed at UGA : onecard.uga.edu   The Speakers will describe how and why they are leveraging DESFire EV2 technology and the LEAF Data Model to significantly increase the security of their access control and student ID credential.  We will explain the LEAF data model. how it ensures autonomy from a single vendor situation.  We'll explore the advantages of securely separating the Access ID from the Student ID on the same card.  Finally we'll explore transition strategies with the least amount of disruption and cost impact.

 

Break the Brain Freeze!
Amy Fox, Florida State University

Session Type: 60 Minute

Description:
How in the world can we explain all we do in just a quick moment? Stuck on trying to find campus partners? Having trouble finding a place in your campus community? This workshop will guide attendees through creating an elevator pitch, creating a program map using NACCU resources, and finding ways to link your program to your university’s initiatives and mission.

 

Card Systems...transitioning from an institutional system to an industry supported system!
Deborah Davis, University of Houston
Rosie Ashley, University of Houston

Session Type: Round Table

Description:
Transitioning to a new card system presents many challenges to a campus community. However, transitioning from a custom institutional solution to a vendor driven solution presents challenges from managing expectations to understanding the workings of the new industry supported system. Innovative card systems involve many campus entities and partnerships are formed. Current partnerships need to be maintained, helping to navigate what will be changing is critical to a successful transition.

Let’s discuss when/how to include current partners? When/how much involvement should we allow for Information Technology? When/how much involvement do we allow between our current partners and our new vendor?

 

Change the Way Your Campus Connects
Daryl Robinson, Nelnet Campus Commerce

Session Type: GOLD

Description:
Unlock the true potential of your connected campus with Campus Key™, the new campus ID solution from Nelnet Campus Commerce. Make a tuition payment, view real-time account balances, and purchase your morning coffee simply and securely from your Apple or Android device.

 

Changing Times: ACT Card in Apple Wallet Mobile Credential
Jeanine Brooks, The University of Alabama

Session Type: 60 Minute

Description:
Please join The University of Alabama as we share our path to mobile credentials in the Apple Wallet.  What started as an implementation of an NFC card solution ended up exciting our campus community with the successful addition of mobile credentials in the Apple Wallet.  We will review the infrastructure decisions and then move into a discussion of implementation, production and post-production phases for a campus-wide project impacting 3500 readers and multiple campus integrations, as well as internal systems programming and customizations.

 

Conducting a Needs Assessment
Stephen Courchane, University of Minnesota

Session Type: 30 Minute

Description:
The U Card Office produces specialty cards and badges for a variety of departments and organizations across campus.  Some of these cards can be quite time consuming to produce and require strong levels of communication and coordination across departments.  Recently, the U Card Office reviewed the needs of the College in Schools program to better understand what type of card and corresponding card technology was needed to meet their needs.  Come learn more about how we conducted a needs assessment and what we learned from the process.

 

Expanding the Card Office Beyond Student IDs
William Bourlier, USCard Services

Session Type: 60 Minute

Description:
At the University of Southern California with various needs for departments and campus locations, we produce various specialty cards to fulfill these needs. We offer departmental loyalty cards, security badges, retirement benefit cards, orientation cards and patient gift cards. Learn more about USCard’s specialty card program and consider the possible expansion of these services to your campus. We will explore the various ways we have expanded our campus card services beyond students and the opportunities of the campus card.

 

From No Card to OneCard
Anthony Condo, Swarthmore College
Anthony Coschignano, Swarthmore College

Session Type: 30 Minute

Description:
This presentation will detail the journey that Swarthmore College took in moving the campus from an ID card with minimal functionality and a small handful of card access locations to a robust OneCard program with meal plans, off campus merchants, over 700 card access locations, over 200 cameras and several other features.

 

Get on board!  UCalgary's switch from declining balance to All You Care to Eat
Rozie Amos, University of Calgary

Session Type: 60 Minute

Description:
In 2018 the University of Calgary changed the student dining experience by changing from a retail based declining balance meal plan to a 'All You Care To Eat' board plan.  In this presentation, you will learn about the more than two years worth of work of student surveys, formation of the Residence Food Experience Board, consultations with the Students' Union and University administration that were required to gain support needed to make this a success.  Lessons learned about when to involve campus card (hint: early!) and details to consider will be covered.

 

Humility, Empathy, Gratitude – Your Greatest Conflict Resolution Skills
Benjamin Fromm, BankMobile

Session Type: 60 Minute

Description:
Whether you’re a leader, manager, or nine-to-fiver you work with other people. No one works alone; we have colleagues and customers, bosses and employees, team members and vendors.  Inevitably we’re bound to reach a conflict.   What makes us unique individuals also makes it impossible to work in perfect harmony; but you possess the greatest conflict resolutions skills already.  In this session we’ll explore how to use humility, empathy and gratitude to resolve conflict, bridge differences of opinion and strengthen relationships with people at work.

 

ID Issuance Software Spins a Web – Product Survey and Case Study
Todd Brooks, ColorID

Session Type: 60 Minute

Description:
All the major makers of ID issuance software have introduced radically new products recently. This session will explore the features, installation and maintenance of these new products and how they work with printers and technology cards. We will be joined by a school (TBA) that has recently implemented one of these “web-based” products, who will talk about their experience.

 

Ins and outs of upgrading your physical access control system
Michael Fellows, Kennesaw State University

Session Type: 60 Minute

Description:
This breakout session will give attendees a high-level overview of the steps they need to take to choose and implement a successful, campus-wide lock system update. Learn how to analyze access control systems and identify the best option to meet your campus needs; get leadership buy-in and funding; set up a project plan that includes everything from communication to a lock conversion plan to anticipating changes and delays.

 

Let Your Campus Card System Help Guide Student Success
Fred Emery, TouchNet

Session Type: GOLD

Description:
When considering the next step in your campus card strategy, the impact it will have on the daily lives of your campus community must be at the top of the list. Mobile, integration and security are all crucial factors but what does this mean to you? How do they play a part in your roadmap to student success? In this session, you'll learn how your campus card solution delivers real-time information that helps leaders make informed decisions, enhance campus security, improve operational efficiency, identify at-risk students, and even pinpoint hot trends and best sellers, all while protecting your community.

 

Many hats worn by the Campus Card Manager
Mikhail Ilin, Suffolk University

Session Type: 60 Minute

Description:
The session will focus on core competencies a successful card manager must posses in today higher education environment.  Gone are the days when card services manager was in charge of just the technology today, campus card services manager must be proficient in areas of IT, Marketing, Communication, Data Security, Planning, Budgeting, Legal and Ethical Compliance, hiring and professional development of student, part time and full time employees

 

Mobile Enablement for a Mobile Generation
Dan Sanden, Entrust Datacard

Session Type: GOLD

Description:
Generation Z has been labeled as the “Mobile Generation”. With 5 Star Expectations and a desire for streamlined experiences, today’s students present many challenges for University Card Program Administrators. Mobile technology is a tool that not only allows you to satisfy Gen Z’s lofty expectations, but also can be an enablement tool to help you streamline processes and drive cost savings and efficiency throughout your card programs. Entrust Datacard will highlight how you can use mobile technology not only for digital ID’s, but also streamline student orientation, increase efficiency, and add additional capabilities for your school ID to maximize the student experience for Gen Z.

 

More than a piece of plastic- what does an ID really represent?
Joann Wright, Texas Tech University

Session Type: Round Table

Description:
Imagine the excitement new students must feel when they receive their first college ID!  They leave orientation, ready to show their family and friends, and are gearing up for a new adventure.  Their ID is more than a piece of plastic to them- it is a way to show who they are and their association to the campus.  In this roundtable discussion, we will talk about what an ID really represents for our patrons and ways our card programs are fostering inclusion in our communities.

 

NACCU Podcast
Amy Fox, Florida State University
Kim Pfeffer, Emory University

Session Type: Round Table

Description:
We will host a live panel podcast. The topics we plan to cover are: favorite sessions we have attended, one thing we have learned at the conference, hopefully have a guest, and take questions from the audience.

 

People, Identities and Credentials – How to Connect the Dots
Danny Smith, ColorID

Session Type: GOLD

Description:
As the number of identities and types of credentials available for each person on campus is increasing, traditional one-card systems are challenged to keep up with identity management tools. Typically, each campus system manages user identities as required for its own purposes, sharing data with other systems as required. New approaches to Physical Identity Access Management can expand a school’s options for considering new technologies and products which can be used across campus, while increasing physical security, user convenience, and the institution’s ability to meet new data security standards like GDPR.

 

Please Turn on Your Phone
David Stallsmith, ColorID

Session Type: 60 Minute

Description:
We will discuss the short but fast history of mobile phones and how they are used for payments, building access and lots of other stuff. This session will encourage you to play with your phone while we provide an overview of available mobile solutions. We will also risk a look into the future of this fascinating and most rapidly evolving technology.

 

Prepare to Dominate - SharkCard Services at Nova Southeastern University
Vernol Robinson, Nova Southeastern University
Adam Zakrzewski, Nova Southeastern University

Session Type: 60 Minute

Description:
Come learn how a new 'Shark' will navigate the Nova Southeastern University (NSU) waters. Learn about our card process, challenges and successes, and helpful tricks to help you dominate with your ID card. At the end of this session you will take away helpful tricks that can help streamline your card operation and potentially help you to gain funding for additional expansion.

 

The Convenience of Contactless at Villanova University
Phil Parrish, CBORD
Kathy Gallagher, Villanova University

Session Type: 60 Minute

Description:
Ready to ditch mag stripe and become a contactless campus? Learn how CBORD and Villanova University partnered to increase safety and convenience for access control across campus. Villanova’s progressive approach to become a contactless campus includes an innovative mix of biometric readers and mobile applications.

In this session, we’ll discuss various types of online and offline locks; the technology behind biometrics and use cases; a transition plan from mag stripe to contactless; and how these changes will increase student satisfaction and improve safety.

 

The Future is Now: New Advancements in Web Photo Upload
AJ Jacubenta, MyPhoto, LLC
Jeremy Wilson, MyPhoto, LLC

Session Type: Learning Lab

Description:
What’s next for web photo upload? MyPhoto’s CEO Alan (A.J.) Jacubenta demonstrates the latest advancements in software and how this exciting technology will change campuses everywhere for the better. Learn about groundbreaking innovations in customized branding, artificial intelligence, facial recognition, Driver’s license/Passport upload, streamlined automation, electronic signature, cloud hosting, and more. Since 2010, MyPhoto has helped hundreds of schools achieve high acceptance rates and achive maximum results. Discover how the evolution of this remarkable technology will further enhance the entire experience. www.webphotoupload.com

 

The Manager's Toolkit: Simplifying Training with the NACCU Primer Guide
Kim Pfeffer, Emory University
Sheryl Puckett, Arkansas State University

Session Type: 60 Minute

Description:
Learn about the NACCU Professional Development Team's Primer Guide! We are excited to present a new, easy to use template that can help you build a manual, train new employees, or map out your program.

 

The Raspberry Pi is Revolutionizing the Campus Card Industry
Jon Gear, Atrium by JSA

Session Type: GOLD

Description:
How would you like to cut upfront hardware costs by 90%? Come see how institutions are using a $25 computer to perform the same functions as a device that costs 40X, 50X and sometimes 100X more. Attendance Tracking - Dining Hall Entrance - Off-Campus Merchants - and More.

 

The Road to Mobile Credentials: Cool or Scary?
Bart Lawyer, Duke University

Session Type: 60 Minute

Description:
Duke University has been on a journey the past few years from mag stripe to contactless and mobile technologies.  Bart Lawyer will give an overview of the process we took reach the launch of mobile technologies, challenges we faced and the some thoughts on where we may be headed in the future.

 

Using Campus Card Data towards Continuous Improvement of Operations
Emily Messa, University of Houston
Moumita Mukherjee, University of Houston

Session Type: Round Table

Description:
During this roundtable discussion, participants will discuss the importance of campus card office assessment for continuous improvement of operations, programs, and services. Participants will brainstorm about potential assessment projects at their campuses to improve programs and services, utilizing quantitative and qualitative methods, and develop recommendations for program enhancement. Further, the participants will discuss how to utilize card data to assess and leverage other service unit operations. In particular, this discussion will highlight the potential partnerships and identify assessment opportunities for data-driven decisions and improvements to campus operations collecting data from the campus stakeholders - students, faculty and staff.

 

Using student ID and transaction system data to move needles
Chris Corum, Avisian, Inc.

Session Type: 60 Minute

Description:
Campus transaction systems create millions and millions of data points, and pioneering campuses are using this data to enhance the student experience and further the institution’s mission. Examine the current state of predictive analytics on campus, explore the challenges to mining student data, and take a look into the future to imagine what’s possible when transaction system data is really put to use.

 

Vendor approved solutions are not your only options
Thomas King, Central Connecticut State University

Session Type: 30 Minute

Description:
Learn how Central Connecticut State University built a point to point wireless bridge that allowed for the use of a card reader when a network drop was not available. Topics include cost, improvisation, and outside help.

 

Welcome to the Next Generation of Campus Credentials
Brandon Arcement, HID Global

Session Type: GOLD

Description:
Credential technology has evolved, yet many universities continue to use outdated solutions that leave them open to unnecessary vulnerabilities.  In this session, experts from HID Global will introduce you to this evolution of credential technology, including how to transition your campus environment to more secure credentials that support your institution’s mobility strategy.  You will also learn best practices for how to complete this upgrade process.

 

What are you trying to protect?
Terry Schulenburg, Genetec

Session Type: GOLD

Description:
We will look at the current state of campus security and look at how it is changing.  What systems are being brought into the campus security system in order to create a safer learning enviroment.

 

What Does a Tablet Have To Do With It?
Maegan Immordino, Liberty University
Deborah Nightingale, Liberty University

Session Type: 30 Minute

Description:
Learn how Liberty University easily captures photos for offsite badging events, passport photos and orientation line busting! This session will cover how tablets/IPads can easily be integrated with your current system to enhance services and create a better customer experience. 

Learning Outcomes: Implement creative ways to expedite and expand services, value and meet evolving customer expectations, promote a positive student experience.

 

When Good Interfaces Go Bad: Best Practices in Data Sharing & Automation
Emily Dieker, The George Washington University

Session Type: 60 Minute

Description:
Interfaces and data exchanges make our systems run smoothly and cut down on manual entry and errors. However that does not mean that all interfaces are good. This presentation will look at the many interfaces running in and out of the GWorld system (CS Gold) and will hone in on the problems that have occurred. From undelivered packages to open cable tv access, and from reverting to a previous semester's housing assignments to deleting complete patron records, we've seen it all. We will discuss best practices and recommendations for getting the most out of your automations.

 

When Students Don't Have a Government-issued ID: Proactive Steps to Help
Martha Perrotin, Colorado State University
Neal Luján, Colorado State University

Session Type: 60 Minute

Description:
Many institutions require a government identification document to issue a student card, but, what to do when the student doesn't have one?  How do you follow identification guidelines at your institution while being supportive to the student who doesn't have an ID?

Join us as we explore how Colorado State University's RamCard Office has been successful in reaching out to students so that they can get their RamCard at the start of the school year.  Through our journey and experience, gain insight on implementing a student outreach plan at your campus card office to proactively and effectively communicate about the government ID requirement while being a primary resource and ally to students in the process.

 

Zero to 100 - Merging two campus card systems in 100 Days
David Halbach, University of Wisconsin-Whitewater

Session Type: 60 Minute

Description:
Learn about the discussions, planning, and implementation needed to bring about the

merger of 900+ students and staff at a nearby two-year community college into the

UW-Whitewater campus, including the services and features on the campus ID card.

 

Quick Links

Home About Join Contact

Connect

Contact

PO Box 41817, Phoenix, AZ 85080

Phone: (602) 395-8989

Terms of Use; Data Protection and Privacy Policy