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26th Annual NACCU Conference

NACCU 2019 Conference Tips
and Information

As you prepare to attend NACCU 2019, please read through this information to ensure the best possible experience while at the conference. Also, please follow us on Twitter and like us on Facebook, as we will be sharing photos and information before and throughout the conference.   

The information on this page can also be found in the NACCU 2019 mobile event app.

Conference Attire
There is no official dress code for the conference. You'll see everything from flip flops to full business suits. But most attendees wear business casual attire. You probably want to bring a light jacket or sweater to sessions with you in case meeting rooms are chilly. Be sure to also bring some comfortable shoes for the NACCU Fun Walk/Run.
Bring logo clothing to wear to the opening reception on Sunday night. Sunday is Wear your Colors! day - show off your school's colors, sports team, or even your card office logo! Sweatshirt, hat, jersey, jacket, T-shirt - whatever you want to wear to show off your school!
The average high temperature in April is 60 degrees with an average low around 39 degrees. There is also a chance of rain during this time of year. Review the current weather and forecast here.
Conference Registration Hours
The registration desk hours are:

Sunday, April 7           9:00AM - 7:00PM

Monday, April 8          7:30AM - 4:30PM

Tuesday, April 9         7:30AM - 4:00PM

Wednesday, April 10  7:30AM - 4:00PM
Internet Access
In-room access is included with your room reservation, if you reserved your room under the NACCU room block.

Conference area WiFi will be available. More information about how to connect will be shared at the conference. 

NACCU Conference Preview Video

The Conference Preview Web Conference was held on March 5, 2019.
You may watch it now here.

Your Credentials and Registration Materials
Upon arrival at the NACCU registration desk, you will receive:
  • Your badge packet, which will include
    • Your badge, which you will need for ALL conference events and sessions, including off-site tours. Your badge will include a bar code, which will be used to scan you into events and sessions. 
    • Badges for your guest(s) if you purchased guest ticket(s).
    • Any badge ribbons that apply to you. Please affix your ribbon(s) to the bottom of your badge pouch.
    • A ticket to enter the prize drawing in the exhibit hall. Bring it to the NACCU booth on Wednesday morning, and throw it in the tumbler.

  • A lanyard.

The following items are optional. We have received feedback that some attendees wish to pass on receiving these items, in order to be green or because they are not needed. If you do not want one or more of these items, please decline during registration check-in.

  • A conference padfolio 
  • A printed conference program
  • A hot/cold tumbler (yes, you can use this for water or for your coffee!)
  • Conference tote bag
Session Downloads and Attendee Roster  
You will be able to view attendees and session handouts in the NACCU 2019 Mobile Event App or on the NACCU 2019 website.
Session downloads are/will be available on the Keynotes & Sessions page of the NACCU 2019 website: link to come
NACCU Mobile Event App
You can use the mobile event app to schedule your conference experience, complete session evaluations, look up other attendees, share photos and videos, and more! We suggest you choose more than one education session in the event your first choice is full.

You should have received an invitation from Pathable (our app provider) to login to the app and create your profile on March 22, 2019. If you cannot find it, please contact to have it resent.

Tweet, Tweet, Tweet 
Use hashtag #naccu to tweet during NACCU 2019. If you aren't yet following NACCU on Twitter, visit We are also on Instagram at Please post pics of your NACCU adventures using the #naccu hashtag. You can also upload photos to the gallery in the mobile event app to share with other attendees.
...and Facebook too 
Like NACCU on Facebook at We'll be posting conference photos, tips, reminders, and much more. Don't miss out on this valuable source of industry and NACCU information - at the conference and beyond!
Transportation Options

For your convenience, the dash shuttle is providing extended hours for NACCU so you can easily travel around downtown at no cost to you!

Driving to the conference? Get driving directions on this page

Getting around the Conference
The NACCU registration desk is located in the Ballroom Prefunction area of the 6th level in the Connecticut Convention Center. The Convention Center is connected to the Marriott Hartford.

For tours, you'll get on and off the bus at the Motor Lobby which is off the 1st level/parking garage level.

This short video shares more info about getting around the conference:

Conference Maps

Level 1 / Motor Lobby location Connecticut Convention Center

dash bus route map

Exhibit hall map

Traveling with Guests
If you are traveling with unregistered guest(s), here are a few tips to make sure they know what to expect.

You are welcome to use NACCU's twitter feed to organize meet-ups for conference attendees as well as guests. Use and follow hashtag #naccu

Guest tickets are available for the Opening Reception and NACCU Carnival, but space is limited. Guest tickets can be purchased online, or at the On-Site Registration window at the conference registration desk. You may also purchase these guest tickets through Janice at Guest tickets are limited.

Unregistered guests will not have access to NACCU 2019 conference events, except as outlined above.  

The Mentor Program for First-Time Attendees
The Mentor Program is available to and recommended for all first-time conference attendees. If you would like a mentor to help guide you through the conference and help you make connections with other attendees, please please contact John at and attend the Mentor/Mentee Meet and Greet on Sunday at 6:00PM in Room 23. 

At the Meet and Greet, you will meet other first-timers and mentors, and will go on to the Opening Reception as a group, alleviating the experience of walking into the Opening Reception knowing nobody. 

Meet and Greets
On Sunday, April 7, there will be pre-Opening Reception meet and greets for the following attendees: 
Canadian and International Attendees: 5PM, Room 27

Mentor/Mentee: 6PM, Room 23

If you are part of one (or both) of these groups, please join in!

Opening Reception
The Opening Reception will begin at 7PM.

Guest tickets are available for $50 if you are traveling with a guest. Contact Janice at to add a guest ticket to your conference registration.

Wear your colors! Show your school or card program pride by wearing logo gear and sports team wear. 

Tapingo will be on site to take your drink orders digitally!



We will be offering two themed breakfasts to help you in connecting with other attendees you share common interests with!

On Monday, you'll have Breakfast by Card/Transaction System Provider. Tables will be labeled with the most common vendor logos so you can easily find your system (there will also be a table for those of you with in-house systems.) If your vendor isn't included, grab an open table and start one of your own - let NACCU staff know and we can put a sign up for you. 

On Tuesday, we'll sit by regions. This will allow you to connect with those in your area. The regions are split as such:

  • Eastern – CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WV
  • Northern – IA, IL, IN, KS, MI, MN, MO, ND, NE, OH, SD, WI
  • Southern – AL, AR, FL, GA, KY, LA, MS, NC, SC, TN, TX
  • Western – AK, AZ, CA, CO, HI, ID, MT, NM, NV, OK, OR, UT, WA, WY 
  • All of Canada is under CANADA
  • International – anybody outside of US and Canada

If you prefer NOT to participate, there will be open, unmarked tables at both breakfasts. 

NACCU Fun Walk/Run
NACCU is excited to invite you to our annual Fun Walk/Run at 6:30AM on Tuesday, April 9. Please join us, even if you have no experience. It's all about having fun and starting the day with high energy. Those who attend the Fun Walk/Run will receive a T-shirt as a memento. The Fun Walk/Run is sponsored by Atrium.
Tuesday Annual Business Meeting

At the 2019 Annual Business Meeting, you'll participate in the confirmation of the President-Elect, vote on changes to the Bylaws, and observe the "exchanging of the gavel" as the outgoing Board President hands the reins to the incoming President. You'll approve last year's meeting minutes and review NACCU's financial position. These files will be available as handouts in the mobile app under the event "Annual Business Meeting".

You'll also be among the first to know the dates and locations of our first NACCU Near You events, which will be announced.

 Exhibit Hall Prize Drawing

We will be holding drawings for the following exciting prizes throughout exhibit hall time on Wednesday morning. To be included, please bring the entry ticket in your badge pouch and drop it into the tumbler at the NACCU booth on Wednesday morning


Thank you to our corporate members for their generous donations.


The following corporate members have donated prizes for the drawing.

Blackboard Transact - $100 Amazon gift card
- JBL Flip 4 Bluetooth Portable Stereo Speaker with case
Swag Bag & $50 Amex gift cards; (3) additional $50 Amex cards
Entrust Datacard 
- $150 Amazon card
- Gift cards TBA
Matica Corp
(3) Amex gift cards
SFASE Consulting 
- $50 Starbucks card
Smarter Security 
- (2) $50 Amazon gift cards
U.S. Bank
 - $50 Visa gift card

In addition to the NACCU drawing, many exhibitors will be holding drawings and special events at their booths:

will be giving away an Apple Watch each day. They will also have random prize generator attached to their MorphoWave biometric hand reader - wave your hand and you could win en Echo Dot, a FujuFilm Instax Mine Camera, Anker Bluetooth Speaker, or Roku stick. - booth 600

WaveLynx will be giving away an iWatch - booth 418

Session Categorization & Seating 
Educational sessions are categorized using NACCU's Core Competencies for the Campus Card Professional

Proficiency in these competencies will enable campus card professionals to demonstrate expertise and gain a higher level of recognition on their respective campuses and industry wide. The Core Competencies form the foundation for future endeavors as NACCU frames professional development activity, establishes standards of practice and helps guide individual career development for campus card professionals. 

NACCU members may download the Core Competencies here.

In addition, sessions are categorized by level: Beginner, Intermediate, and Advanced. These levels will assist you in scheduling sessions that are right for you.

Session Attendance and Seating:

We recommend bringing a sweater or light jacket to sessions as meeting rooms can be chilly.

If it is important to you to attend a specific session, be sure to arrive early to ensure you get a seat. We also encourage you to please take a seat near the front of the room, so that latecomers can slip into the back seats.

If you require ADA accommodations for seating, please contact the NACCU Office at 602.395.8989.

NACCU Carnival

Close out the conference at the NACCU Carnival! Enjoy an evening of carnival fun with your fellow attendees before you head back home. Enjoy carnival-style foods and beverages, game booths, caricature artists, magicians, old time and green screen photo booths, psychic readers, a medicine man show, and a DJ with trivia and karaoke. This is sure to be a NACCU night to remember!

Monday Afternoon Optional Tour

Central Connecticut State University Campus Tour  $40
Pre-registration required

Please join us as we visit the Blue Chip card office located in the newly renovated Willard-DiLoreto hall. This building houses most student services found on campus and has a large central atrium.  From there we will walk across our tree-filled campus to the Student Center to visit our largest retail dining location. This dining area was remodeled during the summer of 2017. Part of the remodeling process involved the removal of cash registers at each food concept. They were replaced with a kiosk ordering system that integrates into our point of sales system. From there we will head over to the campus bookstore at the other end of the Student Center. Finally, time permitting, we will visit Burritt library and the Starbucks on campus.   

Post Conference Tour: ASSA Abloy/Quinnipiac University

Managing Access: From Concept to Campus      
No cost to attend, but pre-registration required.
Space is very limited. 

Access management is a critical component of your campus security plan, and we’re excited to offer you an exclusive opportunity to learn more about how Quinnipiac University and ASSA ABLOY have partnered to easily implement access control solutions that adapt to the constantly changing needs of a campus.

You are invited to register to attend a free interactive post-conference red carpet tour of ASSA ABLOY Americas headquarters and Quinnipiac University.

NACCU Best Card Design & Best Video Award Voting
Look for the Awards Committee at the NACCU booth in the Exhibit Hall on Tuesday to vote for your favorite Best Card Design Award and Best Video Award finalists. The recipients will be announced at the Awards Luncheon on Wednesday!
Conference Questions
If you have questions prior to the conference, email

If you have questions while at the conference, there are several ways to get help:

Look for NACCU board and staff.
Come to the registration desk.
Tweet using the #naccu hashtag - especially if you think the response will help others 
Email, if you do not require an immediate response.  

Safe travels, and we will see you soon!

NACCU Conference Committee, Board, and Staff

Thank you to our sponsors:



Thank you to our sponsors!




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