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NACCU Board of Directors Election: Seven Outstanding Candidates!

Monday, November 11, 2019   (0 Comments)
Posted by: Crystal Bazarnic
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NACCU 2020 Board Election in Progress

November 11, 2019

The election for the NACCU Board of Directors is in progress now. This year, we have seven highly involved and very qualified individuals running for one open position, so we are counting on our members to vote! 


View candidate profiles below!


The voting link has been sent to the primary contact at all member schools. If you are unsure who that is at your school, you may log in to the NACCU website and search here. Your primary contact will be the individual listed under your school's profile. Or you may contact us and we will let you know.

Please encourage your primary contact to vote. If your primary contact would like to designate the task of voting to you or to someone else, they should inform us and we can send out a new email to the designated voter.

Thanks to all members for participating in this important process. 

The voting deadline is this Friday, November 15th, at 5PM Eastern.


MEET OUR CANDIDATES:


Melissa Hannah

University of New Brunswick

 

Biographical sketch:

Melissa is the Director of the University of New Brunswick’s (UNB) Card Office, Print Services and IT Communications groups—she was appointed Director of the Card Office in 2014. Her first responsibility was to deploy contactless cards to all cardholders at UNB Fredericton, which she successfully completed by pre-printing approximately 5,000 cards in-house and swapping them for old ones. Since then, Melissa has been instrumental in the growth of the card program moving from simply a residence meal plan and library card to the robust program offered today to all UNB faculty, staff and students across three campuses and two institutions.

 

NACCU Activities:

Melissa Hannah is an active member of NACCU and was the recipient of the 2016 NACCU New Professional Award. In 2018, she proudly hosted NACCU's Canadian Campus Card Conference at UNB, located in Fredericton, New Brunswick, Canada. She has attended a combined total of 12 NACCU and CCCC conferences, volunteered as session moderator, helped to organize the Canadian Meet and Greet and has delivered several presentations. She regularly contributes to the NACCU listserv and has been an Awards Committee member for the last four years, serving on the Technology sub-committee. Melissa’s experience, education, drive, strategic ability, creativity and career to date would make her a valued addition to the NACCU board.

 

Institution Description:

The UNB Card Office is part of the Information Technology Services department and is responsible for producing cards for two different universities across three campuses, card replacements, deposits to stored value accounts, merchant program, online photo submissions, online parking permit purchases, door access management, meal plan assistance, event/attendance tracking, student printing/photocopying and strategically advancing the card program and associated technologies.  

 

The University of New Brunswick was founded in 1785 and is the oldest English-language university in Canada. More than 75 undergraduate and graduate programs are offered to 10,000+ students across two campuses located in Fredericton and Saint John, New Brunswick, Canada.

 

Region: Canada

 

System Provider: Transact

 


Laurie Harris
Duke University


Biographical Sketch:
Laurie Harris is the DukeCard Senior Program Manager in the Office of Information Technology (OIT) at Duke University. Laurie began working at Duke in 2008 as a Senior Project Manager in OIT’s Project Management group. She focused on managing enterprise-level projects, including the DukeCard upgrade from OPTIM to Transact in 2015. After the upgrade completed, Laurie joined the DukeCard program full time.

Laurie's focus is on managing DukeCard projects, delivering access management services and managing DukeCard data requests. She works closely with the Identity Management team on access plan process automation. Laurie manages technical/user support documentation and training for access coordinators across campus. She supports DukeCard’s governance process and internal audit activities. In 2018, she was part of the project team that rolled out DukeCard in Apple Wallet.

Prior to joining Duke University, Laurie worked in project management, organizational change management and consulting in higher education, non-profit and government environments. Laurie is a Myers Briggs Type Indicator Qualified User and is certified in the ADKAR Change Management Process and True Colors Personal Success Awareness.

Laurie has enjoyed contributing to DukeCard (a founding member of NACCU) and the campus card industry. Laurie is a member of the Transact Southeast Users Group and has presented at their user’s group conference as well as at NACCU conferences.

NACCU Activities:

Laurie attended her first NACCU conference in 2015 in New Orleans. She has been a regular conference attendee ever since. Laurie has been a NACCU conference speaker for the last three years. Laurie has completed the New Professionals Institute program as well as the NACCU Standards and Guidelines program on behalf of Duke University.

Since 2015, Laurie has been a member of the Professional Development committee which delivers educational opportunities year-round to the organization's membership, develops the yearly conference agenda and produces a series of webinars.

Laurie is a member of the faculty for the NACCU Standards and Guidelines program and will host the inaugural online NACCU Book Club meeting in November 2019.

Institution Description:

Located in Durham, NC, Duke University is regarded as one of America’s leading research universities. Its ten graduate and professional schools are among the leaders in their fields, and the university’s health system combines clinical care, research and education. Duke is active internationally through Duke Kunshan University in China, the Duke-NUS Graduate Medical School in Singapore and numerous research and education programs across the globe. Total student enrollment is 15,892 with 6,994 undergraduates and 8,898 graduate/professional students. Duke University and Duke Health System employ approximately 4,000 faculty and 41,000 staff. Duke active alumni number approximately 172,000.

Duke University is comprised of ten schools and colleges: 

  • Divinity School
  • Duke Sanford School of Public Policy
  • Graduate School
  • Fuqua School of Business
  • School of Law
  • School of Medicine 
  • School of Nursing
  • Nicholas School of the Environment and Earth Sciences
  • Pratt School of Engineering
  • Trinity College of Arts and Sciences

 

Region:  Southeast

 

System Provider: Transact

 


Barton Lawyer

Duke University


Biographical sketch:
Bart Lawyer is an Assistant Director at Duke University, Office of Information Technology. He has over 25 years of IT experience including Systems Administration, Database Administration, IT Security, Video Surveillance, Campus Card, and Full-Time meeting goer. As a member of the Enterprise Systems and Support team, responsibilities include technologies that support the campus card transaction system, all POS (Point of Sale) systems used within University, PCI Compliances, Physical Security and Access Control, and Video Surveillance. The team also works closely with Auxiliary Services, Duke Police, Athletics, and Recreation Centers to support their business IT operations.

Bart started his career at Trenton State College (now The College of New Jersey) as the Systems Administrator to the Card Office in Auxiliary Services. In 1997, he took this knowledge up to Massachusetts where he spent the next 11 years working at Harvard University. It was at Harvard where he branched out into the other areas of IT and started in Management and Director level adventures. Bart is now happily enjoying his 12th year at Duke University. Although the DukeCard is not his full-time responsibility, he has been involved with the technology and support of the Campus Card programs at these three schools for a majority of his professional career.

The DukeCard program runs out of the Office of Information Technology at Duke University. It is a founding member of NACCU and one of the founding fathers. It has been part of the Blackboard Transact community since 1984.

NACCU Activities:

Bart attended his first NACCU conference in 1997. Though not a regular attendee until 2010, he has been active in the campus card industry. Bart has presented numerous times at the Transact Annual Conferences, the Transact Southeast/Central/Northeast Regionals User Groups, EDUCAUSE, NACAS, and NACCU (2015, 2016, 2017, and 2018). He is currently serving on the NACCU Technology Research Committee as co-chair. 

In September of 2018, Bart was featured in NACCU’s Talking Campus ID Tech series as he gave a webinar on Contactless, NFC, and Mobile Benefits. 

Institution Description:

Tracing its origins to 1838, Duke University has evolved into one of the world's leading institutions for education, research and patient care. Located in Durham, North Carolina, Duke is comprised of two major organizations: Duke University and Duke University Health System. The mission is to provide a superior liberal arts education, prepare people for lives of skilled and ethical service, advance the frontiers of knowledge, foster health and well-being, and promote a sincere spirit of tolerance. Total student enrollment is 15,192, with 6,532 Undergraduates and 8,660 Graduates.

Duke University is currently comprised of ten schools and colleges: 

  • Trinity College of Arts and Sciences
  • School of Law
  • Divinity School
  • Graduate School
  • School of Medicine School of Nursing
  • Nicholas School of the Environment and Earth Sciences
  • Pratt School of Engineering
  • Fuqua School of Business
  • Duke Sanford School of Public Policy

 

Region: Southeast

 

System Provider: Transact

 


Wendy McCrory

North Dakota State University

 

Biographical Sketch:

Wendy McCrory is the Program Manager, NDSU Card Center/Software Services in Information Technology at North Dakota State University. As the Program Manager, Wendy oversees the administration of the NDSU Card Center. Wendy works with several internal and external departments to serve the campus community. In addition to the card center, Wendy administers software licensing for the university, approving software use, distribution and contract compliance.

 

Wendy began at NDSU in 1999 with NDSU Dining when the university added the Special Teams Envision system, now Transact. Responsibilities included the management of the Bison Card Center, bakery and commissary operations and administration of the menu management system.

 

Wendy oversaw the change of card program vendors at NDSU in 2010 to Cbord. This involved all vending readers, points of sale and card production. Wendy's campus experience also includes re-carding the campus twice, migrating from a legacy system to PeopleSoft which changed all ID numbers, and updating card technology from only magstripe to duo-prox.

 

NACCU Activities:

Wendy is the current chair for the NACCU Awards Committee. She was a member for three years prior to serving as chair, two as the Innovative Technology Award sub-committee chair. Wendy thoroughly enjoys serving on this committee to recognize all the work NACCU members do to support their campuses and the industry.

 

Wendy attended her first NACCU conference in Reno, Nevada in 2004. She has attended several since then, presented, mentored and served as a session moderator. She took great joy in volunteering for the carnival in 2019.

 

Institution Description:

Founded in 1890, NDSU excels in the areas of innovative and technology-driven research, with more than $153 million in annual research expenditures as reported in the National Science Foundation’s Higher Education Research and Development Survey. NDSU has been listed in the Top 100 research universities in the United States for research and development in agriculture science, psychology and social sciences, based on report research expenditure. The main campus is in Fargo, ND with Extension Service and Research Experiment Stations around the state. Current enrollment is 11,425 undergraduates, 391 professional and 1,980 graduates. Total employees is 6,010.

  

Region: North

System Provider: CBORD


Kim Pfeffer

Emory University

 

Biographical Sketch:

Kim Pfeffer serves as the Director, EmoryCard at Emory University. In her role, Kim oversees and provides strategic vision to EmoryCard financial, human resources, planning, budgeting and reporting operations.

 

Initially, Kim had dreams of becoming the next great Fraternity & Sorority advisor, so she began her career in Higher Education at LaSalle University (Philadelphia) in 1999 as the Coordinator of Leadership & New Student Programs. Just three years, and a lifetime’s worth of Fraternity & Sorority experience later, Kim transitioned into her first role at Thomas Jefferson University (Philadelphia) where she remained for the next sixteen years. Thomas Jefferson University afforded Kim opportunities in student activities, bookstore administration, parking and transit services, campus cards and accounts payable data processing. Over the years, Kim realized her true calling was in the campus card industry, so in 2018, presented with a professional opportunity she couldn’t refuse, she packed up her family and moved to Atlanta, Georgia for her current role at Emory University.

 

EmoryCard is part of the Business and Administration Division through Business Operations and University Services. EmoryCard provides an array of community-wide, mission-critical services to more than 50,000 cardholders, approximately a half dozen campus systems, and a number of on- and off-campus locations.

 

Kim is an active member of the campus card community and has presented at recent NACCU conferences on the topics of expanding campus card services beyond the student population and recarding initiatives. On the heels of her June 2019 graduation from the Disney Institute’s Approach to Quality Service program, Kim is looking forward to sharing her knowledge and experience with service enhancement at future NACCU conferences.

 

NACCU Activities:

A member of NACCU since 2012, Kim attended her first conference in Seattle that same year. She has served as a member of the Professional Development Committee since 2016, and Committee Chair since 2018. Kim was a key contributor to the NACCU Primer Guide, a member of the NPI faculty as of 2019, and a co-host of the NACCU Plugged In Podcast. Kim has presented at conferences since 2017, along with coordinating and scheduling session moderator volunteers since 2016. Knowing the importance of session moderators, Kim volunteers in that role as often as possible during conferences. At her first NACCU Conference in 2012, Kim was fortunate enough to be paired with a mentor that she keeps in contact with to this day; and at the 2019 Conference she was able to return the favor by serving as a first-time mentor for NACCU’s Mentor-Mentee Program.

 

Institution Description:

Founded in 1836, Emory University, located in Atlanta, Georgia, is a top-ranked private institution recognized internationally for its outstanding liberal arts colleges, graduate and professional schools, and one of the world’s leading healthcare systems. Emory includes Emory College of Arts and Sciences, Oxford College, Goizueta Business School, Neil Hodgson Woodruff School of Nursing, Laney Graduate School, School of Law, School of Medicine, Rollins School of Public Health and Candler School of Theology. Emory’s enrollment comprises 8,000+ undergraduates and 7300+ graduate students.

 

Region: Southeast

 

System Provider: TouchNet OneCard


Esmeralda Valdez

University of Houston

 

Biographical sketch:
Esmeralda Valdez serves as the Executive Director of University Services at the University of Houston. In this role, she is responsible for the strategic direction and management of an extensive portfolio of services, amongst which are printing and postal, performance center, sustainability, and campus card services. 

 

Mrs. Valdez has served in her current role since 2017, having previously served in various roles within the department of Administration and Finance. She has been with the University of Houston since 1992, and earned both her Bachelor of Business Administration and Master of Education from the University of Houston. She is currently a Ph.D. student in the Higher Education Leadership and Policy Studies program at the UH. 

 

Mrs. Valdez’s career at the University of Houston began as a student worker in the Bursar’s office. Throughout the years, Mrs. Valdez has been promoted into various leadership roles and has also served in various interim assignments within the Division of Administration and Finance. In 2010, the Cougar Card Office became part of her portfolio. Within two years, the card office transitioned from an industry-supported platform to an institution-developed platform. Such a platform paved the way for the launch of online photos, full integration with housing system, and robust online services such as account balances, adding funds, and lost/stolen card services. Recently, in 2018, the card office transitioned back to an industry-supported platform and is now a TouchNet school. The card office began re-carding the campus in 2019 and will complete the project in early 2020 with the overall issuance of more than 40,000 newly-designed smart cards (DESFire EV1 chip). 

 

The Cougar Card Office is part of the Division of Administration and Finance. The office is responsible for card production, card replacements, meal plan management, stored value accounts, off-campus merchant program, online photo submissions, and access and printing management. Currently, the card program manages over 40,000 active cardholders, 500+ on campus readers and 20+ campus community partners.

 

Mrs. Valdez is an active member of the campus card community and a member of the National Association of College Auxiliary Services (NACAS), the National Association of College Auxiliary Services- South Region (NACAS South), the Association of the Advancement of Sustainability in Higher Education (AASHE) and the Texas Association of Chicanos in Higher Education (TACHE). She is also a member of the Administration and Finance Assessment Group and a research assistant and mentor in a Latina undergraduate college mentoring group at UH. She has served on Staff Council and has presented at various professional (NACCU, NACAS, NACAS South, AASHE, TACHE) and academic conferences. She serves on the 2020 C3X conference committee and a member of the NACAS Research Advisory Group. 

 

NACCU Activities:

As a member of NACCU since 2016, Mrs. Valdez attended her first conference in Orlando that year. She has volunteered at numerous annual conferences as a session presenter, mentor, session moderator, and on-site conference support. Additionally, Mrs. Valdez has presented and attended NACCU web conferences. She is currently serving a three-year term on the NACCU Awards Committee and serves as the Professional Awards Sub-Committee Chair. 

 

Region: Southeast

 

System Provider: TouchNet

 


Kim Wermers

Dakota State University

 

Biographical Sketch:

Kim Wermers serves as the Card Services Specialist at Dakota State University. As the sole person in her department, Kim oversees all aspects of card services and is the primary Transact card system administrator.

 

Kim began working at DSU in 2000 in the Student Services Center. When she started, there was a robust card program already in place both on and off campus that was operated by Special Teams in Brookings, SD. During her first year, Special Teams was bought out and the transaction system operations moved to Phoenix and became known as Blackboard Transact, and now, Transact. 

 

DSU Card Services is a part of the Student Affairs division. Kim is responsible for card production and replacements, meal plan management, door access for residential and academic buildings, as well as access privileges for athletics, health services, wellness center, library and tutoring. Kim is also in charge of on-campus card purchases in the bookstore, dining, laundry, concessions, Print Shop, vending, convenience store, and Einstein’s Bros. Bagels. In addition, she oversees off-campus Trojan Silver merchants. Kim creates gift cards for purchase for the Trojan Silver program, Einstein’s, and the bookstore. She creates special cards for athletics each year for Trojan Athletic Club members, family passes, as well as courtside and reserved seating passes for all sports. 

 

Kim is an active part of her campus community and is currently the Secretary/Treasurer of the DSU Civil Services Association. She also serves on various campus committees and was a 2008 Leadership Madison graduate. She is currently a board member of the Lake County Food Pantry and chair for the Kids Pantry Program.

 

NACCU Activities

Kim became a member of NACCU in 2004 and attended her first conference at Orlando in 2005. She has only missed a couple of conferences since that time. She served on the Marketing and Communications committee from 2013-2017. In 2017, she became a member of the Membership Committee and currently serves as both Co-Chair for the committee and the mentor/mentee reception at the annual conference. She has volunteered her time at many conferences working the registration desk, meal plan scanning, awards luncheon setup and session moderator. She also participates in various webinars. Kim is very excited about NACCU and the many networking opportunities for its members along with its increasing membership for both institutional and corporate entities.

 

Institution Description

DSU was founded in 1881 as a school for teacher education. Today, they are one of the most technologically-advanced campuses in the Midwest. They are a public university governed by the South Dakota Board of Regents. DSU specializes in computer management, computer information systems, and other technology infused undergraduate and graduate programs with more than 45 majors to choose from. Located in Madison, South Dakota, DSU has a current enrollment of 3,268 students.

 

Region: North

 

System: Transact

 


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