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Notre Dame, July 28-29, 2015

11:30 AM – 12:30 PM

Raising the Profile of Your Transaction System-Smith Ballroom Salon A

David Anthony, The Ohio State University

12:30 PM – 1:15 PM

Lunch-Smith Ballroom Salon C

1:15 PM - 2:00 PM

Exhibitor Tables open -Smith Ballroom Salon C

2:00 PM– 3:00 PM

Education Session:

Stewarding the Campus Card Program: A Case Study in Developing the Irish1Card-Smith Ballroom Salon A

Activity Brief - Off Campus Domer Dollar Request

Campus Card RFP

Scott Kachmarik and Dan Tormey, University of Notre Dame

Mount Holyoke, Oct 27-28, 2015



11:30 AM – 12:30 PM

Clipper Card - Salem State's Passport to Campus and Beyond
Rob Thayer, Salem State University

12:30 PM – 1:15 PM


1:15 PM - 2:00 PM

Exhibitor Tables open

2:00 PM– 3:00 PM

Getting the Most out of your Card System
A look at how Mount Holyoke uses its card system to add efficiency and solve challenges.
Doug Vanderpoel, Mount Holyoke College


 Santa Clara, July 30-31, 2014

9:15 AM – 10:15 AM

Santa Clara University and Program Overview- Williman Room

Origin, Impact, New Solutions, and Challenges
Jane Barrantes, AVP, Auxiliary Services, Santa Clara University

Campus Card Program Operations
Nirmal Palliyaguru, Director, ACCESS Card Office, Santa Clara University

10:15 AM – 10: 30 AM

Break, Exhibitor Tables open- Bronco

10:30 AM – 11:30 AM

Mobile Initiatives- Williman Room
Chris Pappas and Matt Camino, University of the Pacific

Learn how various mobile devices and applications targeting Students and Administrators alike are being utilized on the three campuses of University of the Pacific to increase efficiency, generate revenue and improve quality of life.

Using Mobile Web Apps- Williman Room
Abe Cereno, UC Merced

Captivating an innovative approach to attendance tracking and event management, University of California, Merced, Catcard office has developed a web-based application service using the latest web security and RFID technology. Our solution combines a proven technology, robust and scalable web-based application to track attendance at our events, orientations, classes, office visits, seminars, conferences, sessions, athletic recreational or club programs, or meeting of any size. This solution was designed from the ground up to improve efficiency, provide real-time reporting, and reduce errors for your attendance tracking needs.

11:30 AM – 12:30 PM

Lunch, Exhibitor Tables open- Bronco

12:30 PM – 1:30 PM

Funding a Card Office- Williman Room
Peter Tom, and Bernie Moreno, USCard Services, University of Southern California

With no central funding, USCard relies heavily on the fees generated to fund operations. Positions and new programs can be funded with increased revenue; conversely cuts have to be made when the revenue source is not consistent. Learn how operations are budgeted and funded.

1:30 PM – 2:45 PM

Santa Clara University Campus Tour

2:45 PM – 3:00 PM

Break, Exhibitor Tables open- Bronco

3:00 PM – 4:30 PM

Round Table Discussions- Williman Room

Access Control -Peter Tom, USC

Card Technology –Nirmal Palliyaguru, SCU

Collaboration -Chris Martin, Claremont Colleges

Passport Photos -Chris Pappas, University of the Pacific

Parent and Family Card -Matt Camino, University of the Pacific

Online Image Retrieval for academic or administrative units -Bernie Moreno, USC

4:30 PM – 9:00 PM

Reception and dinner- Adobe Lodge

Blackboard TransactReception sponsored by Blackboard Transact

Dinner provided by Santa Clara University.
Dinner will be at 6:00PM; BBQ buffet style;
provided by Santa ClaraUniversity

Thursday, July 31

8:00 A. M. – 9:00 AM

Breakfast- Bronco

9:00 AM – 9:15 AM

Day One Recap- Williman Room

9:15 A M – 10:15 AM

Case Study: How Automation Cuts ID Card Processing in Half- Williman Room
Anne Pinkowski and Jay Kohn, Stanford University

Stanford will discuss, from idea to conception, how they approached implementing a custom online photo upload tool to allow affiliates to upload their favorite photo for use on their Stanford ID Card.
This presentation will cover the complete timeline including initial conversations, requirements gathering, testing, implementation, lessons learned, and statistics related to this project.
We welcome all audiences: management who are interested in discussing the business challenges and developers who are interested in the technologies leveraged for this solution (Apache, PHP, Oracle, MySQL, jQuery, JQueryUI, jCrop and Javascript). This session will appeal to all levels.



NACCU Regional Workshop:
Mount Holyoke College

October 27-28, 2015

NACCU Mount Holyoke Regional WorkshopTips and Information

Please read through this page for important information that will ensure the best possible experience while at the workshop.


If you haven't yet paid for your registration, you may call the NACCU office at (602) 395-8989 and make payment by credit card. Completing your purchase ahead of time will simplify the check-in process when you arrive at the workshop.

Workshop Attire

There is no official dress code. You'll see everything from flip flops to full business suits. But most attendees wear business casual attire. You probably want to bring a light jacket or sweater to sessions with you in case meeting rooms are chilly. Wear comfortable shoes for the campus tour.


October 27 weather statistics:

Average high temperature: 55

Average low temperature: 35

Record high: 86

Record low: 23

Review the current Mount Holyoke College forecast here

Arrival and Parking

The closest airport to Mtount Holyoke is Bradley International (BDL) in Windsor Locks, Connecticut.

Hotel Address:
The Hotel Northampton
36 King Street
Northampton, MA 01060
(413) 584.3100
Check-in is after 2:30pm.

College Address:
Mount Holyoke College
50 College St
South Hadley, MA 01075

Transportation options:

Bus from the hotel to the College:
Mount Holyoke College will provide a bus to transport attendees between the Hotel Northampton and the campus.
On campus parking:
If you plan to park a vehicle on campus, please contact Lowell Adkins at  Parking permits will be available from the Campus Police station.  You need to obtain a permit before you park on campus.

Event Locations

All events are on the Mount Holyoke College campus except the reception, which will be at the Hotel Northampton. There will be transportation from the hotel to the College each morning in time for breakfast and from the College to the hotel after the campus tour on Tuesday and after lunch on Wednesday.

A bus will depart from the hotel for the College each morning at 7:30am and at 8:15am  It is an approximately 20 minute trip to the campus.
A bus will depart from the College to the hotel after the campus tour on Tuesday and after lunch on Wednesday.

The on-campus events for the Mt Holyoke workshop will occur at the Willits-Hallowell Center.  The Morrison Room will be the primary space used for registration, meals, exhibits, and the sessions with the exception of the concurrent session on Tuesday morning, which will be in the Andreola Room.

Campus Tour

Visit the Mount Holyoke Library, Science Complex, Student Center and Card Office, including card access, security, historic architecture, and more. Wear comfortable shoes.

Dietary Requirements

If you have any special dietary needs, please contact Lowell Adkins at

Internet Access

The Hotel Northampton provides complimentary wireless high speed Internet access.
Internet access is available on campus at the Willits-Hallowell Center.

Attendee Roster 

The attendee roster is available for download on the schedule page.


Visit for session descriptions and workshop details.

If you have additional questions prior to the workshop, please email Lowell Adkins at

Safe travels, and we will see you soon!

Regional Workshop Committee, Board, and Staff

Tuesday, November 18
7:00 am
Exhibitor Set up, Registration set up
San Antonio Marriott Riverwalk River Terrace
8:00 am - 9:00 am

Registration, Breakfast, Exhibitor Tables open
Pick up your registration materials, eat breakfast, then
visit with vendors and learn about the products and services
they offer.
River Terrace

9:00 am - 9:15 am Welcome and Introductions
9:15 am – 10:15 am
Leading on Purpose: Strategic Leadership to Position your Card Office as a
Critical Office on Campus

Leadership requires careful thought, reflection, collaboration, and preparation.
A campus card office is strategically positioned to be a critical office on your
campus. This presentation will discuss some key strategies to help you prepare
to be a leader on your campus.

Dr. Kristy Vienne, Bearkat OneCard
Sam Houston State University
10:15 am – 10:30 am


10:30 am – 11:30 am
Funding a Card Office(PDF)
Peter Tom, USCard Services, University of Southern California
With no central funding, USCard relies heavily on the fees generated to fund
operations.Positions and new programs can be funded with increased revenue;
conversely cuts have to be made when the revenue source is not consistent.
Learn how operations are budgeted and funded.
11:30 am – 12:30 pm Stanley Security SolutionsLunch, Exhibitor Tables open
Sponsored by Stanley Security Solutions
River Terrace
12:30 pm – 1:15 pm

Defining the Campus Card Operation(PDF)
David Angel, MavExpress, University of Texas at Arlington
We'll discuss some of the key functions of a campus card
operation, plus some you might not have thought of.
Topics will include outsourcing, use of student workers,
organizational structures and more.Come with your own
ideas and questions as well.

1:15 pm - 1:45 pm UTSA Card Overview(PDF)
Hillary Klingman, The University of Texas at San Antonio
1:45 pm - 2:00 pm Break
2:00 pm – 3:30 pm
Round Table Discussions
Visit different tables for small-group discussions on a variety of
topics that affect your campus card program.
Potential Topics:
Access Control
Card Office Operations
Card Technology
Card Program Champion
Summer Conferences
3:45 pm - 5:30 pm Campus Tour of Trinity University
Visit the Student Center, bookstore, Tiger's Den, card office,
and library. Explore how the Tiger Card is used around campus!
Meet in hotel lobby by 3:40PM
Trinity University
6:00 pm - 7:00 pm Reception
River Terrace
7:00 pm Dinner on your own

Wednesday, November 19
8:00 am – 9:00 am Breakfast
River Terrace
9:00 am – 9:15 am
Day One Recap
River View
9:15 am – 10:15 am
Planning and Implementation of Access Control in New Residence Halls(PDF)
Sally Lloyd, Director Texan Card Operations
Tarleton University
Come hear about the steps taken at Tarleton State University to implement wireless
access control throughout their new 500+ bed facility this fall and what they will do
differently on the next 3 res hall that will be built in the next 2 years.Tarleton State
utilizes the CBORD CSGold system for access control with both wired card readers
and AD400 wireless readers from Allegion.
River View
10:15 am – 10:30 am
10:30 am – 11:30 am
Marketing Review
Each faculty member will share how they market their card program.
Go back to your campus with great ideas!
Tarleton University(PDF)
Temple University
Sam Houston State University(PDF)
University of Southern California
River View
11:40 am – 12:30 pm Lunch
River Terrace






2014 CCCC

Serving the Entire University with the One-Card

Kathleen Kelly,

Carleton University

Brett Africk, CBORD

Alberta Room

Next time you walk across campus, take a look around at all your customers. How could you better serve them using technology you already have? Take Enrollment Services. How many hours of work would both your teams save if your student information system integrated with your card system? Notice the line of cars waiting to exit the parking garage. How much faster would those lines move with card payments instead of cash? And how about offering secure access control for that Wednesday night yoga class you've been meaning to try? Extend your brand. Improve your service. All with one card.

1:00pm - 2:00pm

Marketing Your Card Program

Melissa Hannah,

University of New Brunswick


Learn how we prepared for and implemented a campus-wide re-card of faculty, staff, students and guests. This presentation will cover the preparation, communication, media and marketing efforts and how we were able to issue almost 1,200 new UCards on our first day of the re-card.

2:15pm - 3:00pm

Vendor Introductions

Alberta Room

1. Heartland 4. CBORD

2. Identicam 5. MyPhoto

3. ITC 6. Blackboard

3:15pm - 4:15pm

Break in Exhibit Hall

New Brunswick Room

3:15pm - 5:15pm

Exhibit Hall Open

New Brunswick Room

3:15 - 4:15 Exclusive

4:15 - 5:15 Concurrent with education sessions

4:15pm - 5:15pm

Reconciling, Auditing and Program Awareness

Peggy Harrison and Teresa Huffman,

University of Central Missouri

Alberta Room

Our card program had been handled by different entities over the course of a few years until it landed with our Student Union. At that time, the students’ accounts had never been reconciled to the transaction system of record.

During the course of auditing all postings for several years’ worth of transactions, we discovered discrepancies and had to resolve the issues. It was imperative, then, to create a new system of processes to properly handle our Central Cash deposits and vendor payments.

4:15pm - 5:15pm

Transitioning Your Card Program - A Review of MUN's 2012 Upgrade

Tim Griffin,

Memorial University


In August 2012 Memorial University implemented a successful upgrade to its Campus Card transaction systems, switching from a chip based system to a database system using the magnetic stripe. This presentation focuses on the challenges faced during this project as well as outlines the unique structure of Memorial University's Campus Card office.


Evening on your own

AnchorWednesday September 24, 2014





7:45am - 8:45am


Ivor Petrak Room

8:45am - 9:00am


NACCU Updates

Ivor Petrak Room

9:00am - 10:00am

Partnering with Students to Build a One-Stop Service Centre

John Younk,

University of Alberta

Ivor Petrak Room

In 2013 the University of Alberta opened the doors to a Service Centre that married all the great services that the Students' Union provide thorough their InfoLink program with all the convenience that the University's ONEcard program provides. This unique partnership allowed three different departments to collaborate and lend their unique strengths to deliver an outstanding campus service. This session will go into detail on what was needed to make this a successful partnership and participants will be given a copy of the business plan. Some time will be spent giving an overview of the centre itself and the unique location that houses this service.

10:00am - 10:15am


10:15am - 11:15am

University of Calgary UNICARD Launch

Jason Bowers and Nichole Budd

University of Calgary

Ivor Petrak Room

In 2013, the University of Calgary introduced a more robust multi-purpose campus card for students, faculty and staff, moving away from the old ‘ONEcard’ to the new ‘UNICARD’. The Ancillary Services marketing and communications unit drove all of the project logistics and engaged the institution’s central University Relations team to help prepare the launch campaign. This presentation will cover the scope of the project, objectives and outcomes, ‘war-stories’ and lessons learned, and a review of the creative approach used to introduce the new card to the campus community.

NACCU Regional Workshop:
Mount Holyoke College

October 27-28, 2015

Vendor DIsplays and Sponsorships Available


Vendor Tabletop Display
On Tuesday, October 27, an area will be available for tabletop displays using a standard 6' table.  Space is limited.  Requests will be on a first come, first served basis.
Attendee meals and breaks will be held in the same area as the displays. The display schedule (subject to change) is as follows:

7:00am - Display setup
8:00 - 9:00am -Registration; Breakfast; Exhibitor tables open
9:00 - 9:45am - Opening Sessions; Exhibitor tables open
11:00 - 11:15am - AM Break
12:30am - 1:15pm - Lunch
1:15 - 2:00pm - Exhibitor tables open
2:00pm - Display breakdown

You may invite participants to visit you at other times but there will be concurrent event programming.
The cost of a display table is $250.00 (table only - event registration is additional.)
Please contact Lowell Adkins, NACCU Executive Director, for more information: - 602-395-8989.


These sponsorship opportunities are available:

Reception (October 27) - $2,500   
Lunch (2) - $1,000 each
Breakfast (2) -$750 each

Please contact Lowell Adkins, NACCU Executive Director, for more information: - 602-395-8989.

We would be delighted for you to consider a sponsorship for this event.  However, we would ask that any sponsorship here would not impact your participation in the NACCU Annual Conference.



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