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Web Conferences

Upcoming Web Conferences

About Web Conferences

Past Web Conferences

Upcoming Web Conferences 

Thursday, October 25, 2018
1:00 pm Atlantic | 12:00 pm Eastern | 11:00 am Central | 10:00 am Mountain | 9:00 am Pacific

Relieving Identity Management Pain Points with Physical Identity Access Management

David Stallsmith, ColorID



Establishing and keeping track of all the identities of campus personnel is more important than ever, both for security and enhanced user experience. Today each campus system manages user identities as required for its own purposes, occasionally sharing data with other systems operating similarly. New products are available that provide identity management across all campus systems with administrative access from any PC or mobile device, reporting and analytics, and support for future identity technologies regardless of existing campus platforms. Join ColorID to learn more about leveraging next generation tools to help relieve pain points on campus today.

Tuesday, October 30, 2018
1:00 pm Atlantic | 12:00 pm Eastern | 11:00 am Central | 10:00 am Mountain | 9:00 am Pacific

The Manager's Toolkit: Simplifying Training with the NACCU Primer Guide

Sheryl Puckett, Arkansas State University
Amy Fox, Florida State University

Kim Graham-Pfeffer, Emory University



Learn about a new resource from your NACCU Professional Development Team: the NACCU Primer Guide!

We are excited to present a new, easy-to-use template that can help you build a manual, train new employees, or map out your program.

Tuesday, November 13, 2018
1:00 pm Atlantic | 12:00 pm Eastern | 11:00 am Central | 10:00 am Mountain | 9:00 am Pacific

Instituting an Assessment Mindset in Campus ID Card Programs

Presenter: Emily Messa, University of Houston



Learn about the A&F CARES assessment program and how its implementation has helped UH Cougar Card staff develop formalized assessment plans to evaluate their programs. The new program provides opportunities for formative assessment enabling managers to make incremental program adjustments. Data are obtained through qualitative and quantitative techniques. A&F CARES utilizes Campus Labs assessment tools to develop assessment plans and documents how campus card services connects with institutional goals and student success outcomes. In this tool, managers outline their departmental mission and goals, a detailed assessment method and describe their criteria for program success.

Discussion Questions:

  • Do you understand how to connect their services to larger student success goals and the missions of their institutions, using assessment?
  • Do you know how to implement a holistic assessment program that can be applied to any service or program at their institution?
  • Do you want to know about the value of formative assessment, and developing an assessment plan at the same time you develop a new program or service?

Tuesday, December 4, 2018
1:00 pm Atlantic | 12:00 pm Eastern | 11:00 am Central | 10:00 am Mountain | 9:00 am Pacific

Herding Cats and Coaxing Dragons: Working with Departmental Customers to Implement and Support Card System Functions

Presenter: Maggie McCarthy, University of Montana



You have to work with a variety of people and departments to ensure that their needs are met when using hardware and functions managed on your card system. How can you set yourself up for success? I’ll share my experiences and strategies for implementing, upgrading, and supporting doors, assessment programs, and point-of-sale systems. I will also talk about managing expectations, and you’ll learn about why and how you should create memorandums of understanding for each department you serve.

Discussion Questions

  • How do you manage your departmental customers’ expectations?
  • How can you better manage implementation and upgrade projects to ensure details are not missed?
  • What questions can you ask departments to set yourself up for success when implementing services that use the card system?

About Web Conferences

These hour-long online learning events provide an opportunity for you to learn about a best practice or implementation from another institution or corporate partner. We encourage you to invite other campus members to watch and listen with you. If you’re unable to attend the live event, a link to the recording is provided on the NACCU website. Webinars are provided at no cost as part of your NACCU membership. 

Would you like to present a web conference?  Please use this link to submit a proposal.

“Thanks for the opportunity [to present a webinar].
The work you and NACCU do is tremendously important not only
to what we currently do, but also to promoting our career development.”

Call In Discussions

Don’t you love it when you’re in a hallway conversation with someone who can help problem-solve a challenge you’re facing?  It’s even better when another person joins the conversation with a question you hadn’t thought of, or adds another solution. 

Join in the conversation! Share your questions or expertise with your colleagues. All NACCU members are welcome to call in and participate or listen. There is no cost to attend and no registration required – simply dial in.

Conference Call Rules

Please mute your phone if you're not speaking. With so many people on the call, all of the background noise can be very distracting. Press the mute button on your handset or *1.

1. Do NOT put your phone on HOLD - we all hear your hold music/message. Mute it instead.

2. No need to announce your arrival or departure.

3. If/when you do speak, please announce your name and institution first so everyone knows who is speaking.

More Information

If you have questions or would like to suggest a topic, please contact Jörrun Liston, NACCU Education Director, at or call (406) 493-0622.

Past Web Conferences

Members: You must be logged in to the site to view Web Conference archives.

Non-members: Join NACCU for access to past Web Conference recordings!

E = MC2 (Engagement = Marketing and Communications2)
September 18, 2018

 Social Media: What Does It Meme?
August 14, 2018

Securing Credit Card Payments Across an Entire Ecosystem
July 24, 2018

Common Mistakes to Avoid When Implementing Any Online Photo Submission System
June 12, 2018

Unique Challenges Fast Solutions
May 8, 2018

Creating your Campus Identity Roadmap (ColorID)
February 13, 2018

Enhancing Project Success
January 16, 2018

Card Security, ID System Security, and Disposal of used cards and ribbons
December 12, 2017

Implementing a University Access Control System
November 15, 2017

Creating Excellence in your Card Program
October 17, 2017

Recarding Again? Navigating the Waters of Change
October 11, 2017

The Legal Aspects of Running the Campus Card Services Office
September 26, 2017

Cloud-based Card Production
August 29, 2017

Securing, Logging & Auditing Your Card Production Environment
August 9, 2017

Leadership is Understanding You and Your Staff
Wednesday, June 7, 2017

NACCU 2017 Conference Preview
Wednesday, March 8, 2017

We Accomplished How Much in a Year?
Wednesday, February 22, 2017

Inclusive Excellence: Strategies to Balance Diversity & Consistency in an ID Card Environment
Friday, February 10, 2017

Verifying the Invisible - Identifying the Online Student
December 6, 2016

Personnel-y Invested: Supervising Student Employees
November 16, 2016

Preferred Names - Roundtable Discussion
October 8, 2016

Disaster Recovery Steps
September 20, 2016

Department of Education Cash Management Rules Revisions
December 2, 2015

Card Office Manuals 101
October 14, 2015

NACCU Salary Survey Overview
September 29, 2015

Biometrics on Campus – Accurate and Fast
June 18, 2015

Enhancing the Campus Experience with Mobile Technology
May 5, 2015

Stand Up for Success: Creating Your Personal Brand
January 8, 2015

Adding Value to the Self-Op Merchant Program
August 28, 2014

A River Runs Through it: Data Flow and the Card System
July 16, 2014

Taking Your Card Program Mobile
March 27, 2014

Trending Tuesday Discussion: Distance Learning/Online Students and their Campus Card
March 11, 2014

NACCU Web Conference: Creating Campus Service Integrations
Wednesday, February 26, 2014

Trending Tuesday Discussion: Off Campus Merchant Programs
February 18, 2014

Wikify your Card Office
January 29, 2014

The Ins and Outs of Wireless Access Control
December 10, 2013

Trending Tuesday Discussion: Online Photo Submission
November 19, 2013

Electronic Visitor Management Systems
Tuesday, November 5, 2013

Creating a Mobile Campus
Tuesday, October 1, 2013

Friday Discussion: How will merchant surcharging affect campus card programs? 
February 8, 2013

"Protecting Your Card Program from Credit Card Abuse" (PDF)
Shira Fogel, University of Alabama at Birmingham
February 7, 2013

"Twitter 101"
Marsha Amanova, The University of Alberta
March 22 and 28, 2012

"The Evolution and Growth of a Campus Card Program and Revenue Sources"
Kathleen Kelly, Carleton University
June 1, 2011

"Campus Card Financial Statements"
Pallavi Patel, University of Cincinnati
February 23, 2011

"Welcome to the Card Office: A Guide for New Professionals"
Jessica Mrozek, Palm Beach State College
December 8, 2010

"How Remote Carding Events Changed Our World"
Andrew Perkins, Arizona State University
October 19, 2010

"Benchmarking the Campus Card Industry: Measuring Your Operation to Your Peer Group" 
Frank Adams, The University of Alabama
June 15, 2010

"The Case for Card Systems on Community College Campuses"
Charlie Giles, Sinclair Community College
March 4, 2010

"How to Start a Campus Card Program" 
Brian Bollich, University of Nebraska at Omaha
October 29, 2009

"Building a Card Program for Campus Safety"
Jason Friedberg, Bucknell University
October 27, 2009

"Trends in Campus Security" 
Michael Peele, Georgetown University
July 15, 2009

"Market Your Card Op UzN Social Media"
Alison Blomster, University of Minnesota
June 17, 2009

"Position Your Card Program on Campus" 
Tom Bell, Blackboard
May 7, 2009

"Valuing the Campus Card Program"
Co-Sponsored by NACAS
December 10, 2008

"Policy and Procedure Manuals: Do I Really Need One and Why?"
Kristy Vienne, Sam Houston State University
October 29, 2008

"PCI-DSS: The Technical Aspects" 
Joel Weidner, Penn State
September 23, 2008

"PCI-DSS: The Basics" 
J. Ashley Ewing, University of Alabama
September 16, 2008

"Roads Well Traveled: Villanova University and University of Vermont Discuss their Long-Running Off Campus Merchant Programs" 
Kathy Gallagher, Villanova University and Mark McKenna, University of Vermont

"Off Campus?  Where Do We Start and How?" 
Scott Brannan, Temple University
June 3, 2008

"Get It Together - Learn How Georgia Tech Approached Their Card Center Space Renovation and Expansion" 
James Pete, Georgia Institute of Technology
November 8, 2007


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