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Conference Tips and FAQs 2017
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NACCU 2017 Conference Tips and Information

As you prepare to attend NACCU 2017, please read through this information to ensure the best possible experience while at the conference. Also, please follow us on Twitter and like us on Facebook, as we will be sharing photos and information before and throughout the conference.   

Conference Attire
There is no official dress code for the conference. You'll see everything from flip flops to full business suits. But most attendees wear business casual attire. You probably want to bring a light jacket or sweater to sessions with you in case rooms are chilly. Be sure to also bring some comfortable shoes for NACCU Fitness and exploring Walt Disney World.
Bring some logo clothing to wear to the opening reception on Sunday night. Sunday is Wear your Colors! day - show off your school's colors, sports team, or even your card office logo! Sweatshirt, hat, jersey, jacket, t-shirt - whatever you want to wear to show off your school!
The average high temperature in early April is 81 degrees, with an average low of 57. There is a chance of rain, though April is one of the driest months in the Orlando area. Though the weather will be beautiful, we still recommend bringing a light jacket or sweater for chilly meeting rooms.

Review the current weather and forecast here.

NACCU Mobile App
Coming soon!

You can use the mobile app to schedule your conference experience, complete session evaluations, look up other attendees, share photos and videos, and more!

NACCU Conference Preview

Web Conference: Conference Preview
Conference Committee

Wednesday, March 8, 2017
12:00 PM EST; 11:00 AM CST;10:00 AM MST; 9:00 AM PST


This information-packed webinar will provide lots of the information needed to ensure an excellent experience at NACCU 2017 at Walt Disney's Contemporary Resort. First-time and veteran attendees alike will benefit from this pre-conference primer.

Do you have questions about what to pack or how to plan your conference experience? Learn about tools available to help plan your trip to Orlando and make the best use of your time at the conference. Members of the Conference Committee and Disney experts will help prepare you for an incredible professional development experience.

Tweet, Tweet, Tweet 
Use hashtag #naccu to tweet during NACCU 2017. If you aren't yet following NACCU on Twitter, visit We are also on Instagram at Please post pics of your NACCU adventures using the #naccu hashtag. 
...and Facebook too 
Like NACCU on Facebook at We'll be posting conference photos, tips, reminders, and much more. Don't miss out on this valuable source of industry and NACCU information - at the conference and beyond! You can also join the NACCU Facebook community - this is your page. It offers an informal alternative to the NACCU Listserv for discussion and networking.
Transportation Options
View your transportation options on the NACCU 2017 website here.We recommend using Disney's Magical Express, which is a free service offered by Disney for their guests staying at Disney resorts.

Driving to the resort? Get driving directions

Conference Maps
The NACCU 2017 conference will be held on-site at the convention center at Disney's Contemporary Resort

Conference center map

Disney's Contemporary Resort map

Interactive area map

Traveling with Guests
If you are traveling with unregistered guest(s), here are a few tips to make sure they know what to expect.

 You are welcome to use NACCU's twitter feed to organize meet-ups for conference attendees as well as guests. Use and follow hashtag#naccu

Guest tickets are available for the Opening ReceptionAwards Luncheon, tours, and the NACCU Night Out event. Guest tickets can be purchased online, or at the On-Site Registration window at the conference registration desk.You may also purchase any of these guest tickets through Janice at 

Unregistered guests will not have access to NACCU 2017 conference events, except as outlined above.  

Your Credentials and Registration Materials
Upon arrival at the NACCU registration desk, you will receive:
  • Your badge packet, which will include
    • Your badge, which you will need for ALL conference events and sessions, including NACCU Night Out. Your badge will include a barcode, which will be used to scan you into events and sessions. 
    • Badges for your guest(s) if you purchased guest ticket(s).
    • Any badge ribbons that apply to you: First-Time Attendee, Presenter, Exhibitor, or Mentor. Please affix your ribbon(s) to the bottom of your badge pouch.
    • A ticket to enter the prize drawing in the exhibit hall. Bring it to the NACCU booth on Wednesday morning, and throw it in the tumbler.

  • A lanyard. We will have pins available at the registration desk if you would like to shorten your lanyard.

The following items are optional. We have received feedback that some attendees wish to pass on receiving these items, in order to be green or because they are not needed. If you do not want one or more of these items, simply let us know at registration.

  • A conference padfolio (optional)
  • A printed conference program (optional) 
  • A water bottle (optional, although if you would like to be able to access water at the stations throughout the conference, we encourage you to take one.)
  • Tote bags will be available upon request if you require one.
Membership Recognition

NACCU is honored to recognize our 5, 10, 15, and 20 year NACCU members. If your institution is listed, pick up a special recognition lapel pin from the NACCU registration desk. List coming soon.

Registration Hours
The registration desk hours are:

Sunday, April 2          7:30AM - 6:30PM

Monday, April 3         7:30AM - 5:00PM

Tuesday, April 4        7:30AM - 6:00PM

Wednesday, April 5   7:30AM - 4:00PM
Internet Access
In-room access is included with your room reservation, if you reserved your room under the NACCU room block.

Conference area WiFi is available.No password is required. Simply select "Public Space Guest WiFi" to connect.

The NACCU Mentor Program for First-Time Attendees
The Mentor Program is available to all first-time conference attendees. If you would like a mentor to help guide you through the conference and help you make connections with other attendees, please complete the form.

 You are invited to attend the Mentor/Assigned Attendee Meet and Greet at 6:30 PM on Sunday, April 2, where you will meet other first-timers and mentors, and will go on to the Opening Reception as a group. See the program or app for room locations.

Meet and Greets
On Sunday the 2nd at 6:30PM, there will be pre-opening reception meet and greets for the following attendees: 

Mentor/Assigned Attendee 

Canadian Attendees

If you are part of one of these groups, please join in! See the program or mobile app for room locations.

NACCU Fitness
NACCU is excited to bring you opportunities for fitness on Monday, Tuesday, and Wednesday mornings at 6:30AM. Please join us, even if you have no experience. It's all about having fun and starting each day with high energy. Those who attend the Fun Walk/Run on Tuesday will receive a t-shirt as a mememto. Water will be available at water stations for these events.  Bring your own water bottle. 
Monday Annual Business Meeting

This Annual Business Meeting will include all the usual items. You'll participate in the Board of Directors election, vote on any changes to the By-Laws, and observe the "exchanging of the gavel" as the outgoing Board President hands the reigns to the incoming President. You'll approve last year's meeting minutes and review NACCU's financial position. These files are also available as handouts in the mobile app under the event "Annual Business Meeting".

Monday Lunch Options

You have your choice of one of two options for lunch on Monday.

Option 1: Enjoy networking with peers over an unprogrammed lunch.

Option 2: If you are interested in discussing the changes to the DoE banking regulations and how they affect card programs, join Joan Piscitello for a Department of Education Banking Discussion.

Both lunch options will include the same food.

 Exhibit Hall Prize Drawing

We will be holding drawings for the following exciting prizes throughout exhibit hall time on Wednesday morning. To be included, please bring the entry ticket in your badge pouch and drop it into the tumbler at the NACCU booth on  Wednesday morning


Thank you to our corporate members for their generous donations.

Campus Cards by Lois Gamiel
: $50 Target gift card

Identisys: $50 gift card

In addition to the NACCU drawing, many exhibitors will be holding prize drawings at their booths, including, but not limited to: 

coming soon

Session Downloads and Attendee Roster  
Session downloads are available online at coming soon. We will be updating the files with the latest versions throughout the conference. You can view the roster and view session handouts on the NACCU 2017Mobile App. 

 Roster by name     Roster by region

Session Seating 
If it is important to you to attend a specific session, be sure to arrive early to ensure you get a seat. We also encourage you to please take a seat near the front of the room, so that latecomers can slip into the back seats.

If you require ADA accommodations for seating, please note when you register for the conference, or notify us if you need assistance.

NACCU Night Out

End your conference experience with an exciting evening of celebration with your fellow conference attendees. Details coming soon.

Items in Your Room
You may receive candy, newsletters, postcards, invitations, or other items from vendors in your hotel room while attending the conference. Please know that these items are placed by hotel employees, not by conference administrators or vendors.
Recycle Table
Did you pick up something that you don't have room for in your luggage? Brought a book /magazine and you're done with it? Leave it on the recycle table by the registration desk, or find a treasure for yourself!
Conference Questions
If you have questions prior to the conference, email

If you have questions while at the conference, there are several ways to get help:

Look for NACCU board and staff.
Look for anyone wearing an "ASK ME" button on their shirt.
Come to the registration desk.
Tweet using the #naccu hashtag - especially if you think the response will help others 
Email, if you do not require an immediate response.  

Safe travels, and we will see you soon!

NACCU Conference Committee, Board, and Staff

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