NACCU 5th Annual Conference

Presenter Bios

He has worked in higher education since 1978 after completing his master’s degree at Southern Illinois University. He has retained faculty or administrative positions at Northern Kentucky University, Cincinnati Academy of Art and Xavier University.

Mr. Barlow has provided a variety of management and card technology programs to include the National Association of Campus Card Users (NACCU), National Association of College and University Business Officers (NACUBO), National Association of College Auxiliary Services (NACAS), American Association of Collegiate Registrars and Admissions Officers (AACRAO) and Association of College and University Telecommunications Administrators (ACUTA)

Since 1993, has assisted many educational, corporate and federal institutions with the comprehension and implementation of card applications.

Don and his wife Debbie are the parents of two boys, ages 14 and 10. Hobbies include cooking, golf and gardening.

Mr. Croatt has worked for the University of Minnesota for over 32 years in a variety of computing and technological positions. He has most recently served as Director of Central Computing services and Director of Health Science Computing Services, where he successfully took on the challenge of delivering computing services on a cost recovery basis; not easily attainable in an academic environment.

Over the last five years, Mr. Croatt has focused on the transition of traditional computing organizations to the integration of new computing technologies, while incorporating today's models for services and staff team work, and maintaining a high level of customer service. His implementation strategy includes an appropriate balance of down sizing, right sizing, re-engineering, budget cuts and layoffs.

Mr. Croatt oversaw the University of Minnesota's introduction of the World Wide Web, as well as the implementation of an enterprise wide directory that provides E-mail services using standards-based products. His current emphasis is the expansion of directory-enabled applications in support of magnetic stripe and smart card technologies, support of public and private keys for authorized access and electronic commerce on the network (internet, intranet, and extranet), and advisory participation on the groups overseeing the State of Minnesota and MnSCU (Minnesota State Colleges and Universities) initiatives for implementing card technologies into their environments. Mr. Croatt graduated from the Minnesota School of Business Automation Institute of America and attended the University of Minnesota and Hamilton Business College.

Besides managing the card office, Ms. Dorsey supports current users of the card system, presents card solutions to potential users, and participates in the marketing and development of card programs. Her four years in the field of photography precede her work in ID production. She holds a B.A. in English from Southwest Missouri State University and is currently working towards a master's degree from CU-Boulder.

Star Banc Corporation, founded in 1863, a $10.2 billion multi-state bank holding company, is the parent company of Star Bank and operates 300 full-service banking locations in Ohio, Kentucky and Indiana. Star Bank was the first bank in the U.S. to introduce "24-Hour remote Banking", a fully integrated customer service and banking convenience package which includes branch banking, voice-activated phone banking, PC banking, super ATMs, video kiosk banking and Internet banking. All of which is incorporated to Xavier University’s service program

He has attended several other professional banking seminars.

Is a full-certified member of the Professional Ski Instructors of America and is a Level 4 United States Ski Coaches Association member. He is also a member of Rotary International, Scranton Chapter and serves on the Board of Directors. Mr. Duguay is married with one son.

She led the committee that developed the University's one-card program. The UVM CATcard program, established in the Fall of 1995, has rapidly grown to include 15 applications with 200 readers controlling 300 machines, 5,200 account holders and approximately $1.5 million in deposits anticipated this fiscal year.

Eldred is currently chairing the University's PBX Telecommunication Purchase Committee, is Presidnet of the Eastern Association of College Auxiliary Services and serves on the Board of Directors of the National Association of College Auxiliary Services. She is also "mom" to her seven-year-old daughter, Jennifer and "spouse" to husband, Wes.

Haid has also worked at the University of New Mexico and Arizona State University. He has his MBA from Arizona State University. Haid recently complete a term on the AACRAO Board of Directors as Vice President for Professional Development, Publications and Research. He is the current nominee for the AACRAO President-Elect.

Prior to joining CBORD, Tom was a private entrepreneur, operating Lewton's Haberdashers in Ithaca from 1977 to 1985. Previously, he had been a men's clothing buyer for Whitehouse & Hardy and Frank Brothers in New York City. He earlier occupied a similar position for Filene's in Boston.

Tom attended Shippensburg University in Shippensburg, PA.

Active in the Ithaca, NY community, Tom has served as president of the Downtown Ithaca Business Association, business division chairman of the Tompkins County United Way, and a member of the Board of Directors of the Tompkins County Chamber of Commerce. He is currently active in the Ithaca Yacht Club.

Mr. Ignozzi held a prior position with PNC Bank. As an internal consultant in the Alternative Bank Division, he participated in the testing of their consumer banking interface systems. Mr. Ignozzi holds a MBA with a concentration in International Marketing from Rollins College, along with a degree in Economics from Allegheny College.

While at the University of Tennessee, Ms. Janeway was instrumental in introducing student stadium access, providing an automated mechanism of monitoring ticket distribution and usage, which benefits both student and University. Ms. Janeway's interest at Stanford includes cardless application in addition to cardless network printing which allows students to conveniently perform print commands anywhere on the network and have their campus account directly credited. Janeway is an International presenter on University Campus Card Identification Systems.

From 1983 to 1991 Mr. Livingston provided research, planning and product development services to credit unions and credit union trade associations in the United States and Latin America. Before that he was vice president in charge of research and product development for the Credit Union National Association (CUNA). In that capacity he developed the national credit union checking and ATM programs.

Mr. Livingston served on the board of the Univesity of Wisconsin Credit Union from 1971 to 1991. He holds a BA from Harvard University and an MA from the University of Chicago.

Gary has been a presenter at three of the four previous NACCU conferences covering the subjects, "How to Establish an ID System on Your Campus" twice; "Financing an ID Card System"; and "The Kiosk Connection". He was also involved in panel discussions twice for the NACAS conferences.

He was elected to the NACCU Board of Directors last year and serves and secretary.

Ms. Nordstrom has been employed at the University of Minnesota for over 28 years, serving in a range of administrative, financial and technological positions. While at the Office of Student Financial Aid, Ms. Nordstrom served as Program Coordinator, where she budgeted loan, gift and grant accounts; Student Counselor, where she advised students regarding financial aid and personal funds management; and Fiscal Officer, where she was responsible for the mangagement of over $100 million, including federal and state reports, reconciliation and overall audits.

In July, 1994, Ms. Nordstrom was named Project Lead of one of the most successful projects at the University of Minnesota in the last three years. The University's campus card project, which later came to be known as the U Card Program, began with a panel of representatives known a sthe U Card Steering Committee. Under Ms. Nordstrom's direction, the Steering Committee laid the groundwork for the implementation of the U Card, developed the architecture for the U Card System, identified qualifications for U Card Services, and determined stratagies for generating campus-wide support of the program. In addition, Ms. Nordstrom spear-headed the U Card's telecommunications and bank account contract negotiations, successfully meeting the University's goal of offering it's community valuable phone and bank account packages connected directly to the card.

Under Ms. Nordstrom's supervision, the first U Card was issued in March, 1995 as part of a pilot program. The U Card Office was formed in July, 1995, and Ms. Nordstrom was named it's Director in April, 1996. Since that time, over 94,000 U Cards have been issued on all four University of Minnesota campuses, boasting a current bank account take rate of 42%, and a telecommunications take rate of 55%, as well as usage of the U Card at over 90 campus locations.

Ms. Nordstrom's current focus is on the U Card's transition from magnetic stripe to smart card technology. Ms. Nordstrom's education includes two years at Mankato Business College as well as current attendance at the University of Minnesota.

Under his administration, IUP has experienced unprecedented growth -- with the acquisition of new properties that nearly doubled the acreage of the University; the opening of the new Eberly College of Business building and the Robert E. Cook Honors College; the ongoing success of The Campaign for IUP which exceeded its initial $20 million goal two years ahead of its projected 1998 conclusion; the establishment of one of the country's first and foremost one-card systems for student financial, educational and activity services; the emergence of IUP into the stature of a leading national university as ranked by U.S. News & World Report, and the inception of a 20-year campus development plan.

From 1986-1992 Dr. Pettit was chancellor of Southern Illinois University and prior to that served as chancellor of the University System of South Texas. He also was chief academic officer for the Texas College and University System, chief executive officer of the Montana University System, and chairman of the Political Science Department at Montana State University.

During the 1960s he was an assistant and later associate professor of political science at Penn State University. His career has been accented with practical political experience as well. He served as campaign manager for the governor of Montana in 1972, and was a legislative assistant to two U.S. Senators, in 1959-60 and 1962.

Dr. Pettit is the author or co-author of four books and numerous articles in both political science and higher education. He has been on the editorial board of Educational Record since 1985. He has been president of the National Association of System Heads, the organization of presidents and chancellors of multi-campus universities, and has held numerous other leadership posts at the state, regional and national levels.

Dr. Pettit received his BA degree with honors from the University of Montana, an MA from Washington University in St. Louis, and a Ph.D. in political science from the University of Wisconsin.

He and his wife, Libby (short for Elizabeth), have a blended family of seven children and eight grandchildren.

When not busy at work, Mr. Pierce spends time with his wife, Susan, and their two children, Brett and Natalie. Mr. Pierce takes an active role in his family's life, having served as the local Cub Scout Master and the past Elementary PTO President. He also serves on the Strategic Planning Committee for the Troy City School System and has served in the past on the United Appeal Board. In his spare time, Mr. Pierce can be found on the nearest golf course.

Mr. Robinson is a director of the Northeastern Pennsylvania Philharmonic Orchestra, the Scranton Cultural Center and the Community Board of Trustees of the Everhart Museum. He is a member of the Lackawanna County and Pennsylvania Bar Associations, the YMCA, die Lackawanna County Audubon Society, Professional Ski Instructors of America and Lake Winola Cottagers Association. He was formerly a director of Community Medical Center and a member of the Board of Directors of the Lake Winola Municipal Authority. Mr. Robinson resides in Scranton with his wife, Susan C. Robinson. They have four children.

Kathy is currently serving her 2nd year on the Board of Directors for Diebold's Campus Systems Users Group. She has been a presenter at the Diebold Campus Systems Users Conference for the last 3 years.

After a 15-year University faculty career in Criminology and Criminal Justice with Boston based Schools, Dr. Thermos became involved in the design and implementation management of campus-wide access control and security systems. He is the originator and designer of a multitude of systems from Harvard and Brown, to FSU and BYU. Dr. Thermos served over 20 institutions with complete campus-wide designs, from Maine to Florida. He was entrusted with technology selection and system implementation management of over 17 million dollars in capital projects. He is currently the designer of many SUNY Schools and the private Ivy League in the North East. A number of his publications, by-liners and ghost-authored articles appear frequently in the Access Control Magazine, and he maintains an extensive article archive in the his web site, free for all to access and benefit. Dr. Thermos' web domain is "www.drthermos.com" and his e-mail is "thermos@drthermos.com". A frequent presenter in national forums of NACCU, NACUBO, NACAS, ACUHO and other, Dr. Thermos insists that he has left his heart with NACCU, because "he was there from the beginning", when NACCU was born.

He is also chairman of the Education Workgroup for the Smart Card Forum , an association of over 250 organizations consisting of smart card industry manufacturers, financial institutions, services providers, retailers, and government agencies who strive to bring end users and industry together to promote smart card technology in North America.

Randy is a graduate of Saint Joseph's University in Philadelphia. He received his MBA from Rider University in Lawrenceville, NJ. Prior to joining Schlumberger DANYL , he was a Senior Account Representative for ITEK GRAPHIX, Inc. Randy is married with three children and resides in Mercerville, NJ.

Joy earned her Bachelors in Business Administration with a Marketing major from Hofstra University in 1989, and completed her M.S. in Education, Higher Education Administration major, at the University of Pennsylvania in 1997.

Joy's background includes a wide variety of experience in sales management, marketing and project plannin and business advisory for national food services and retail food corporations, law firms and academic institutions.

Before coming to CBORD, Read spent three years in residential life at Macalester College in Saint Paul, Minnesota. He was responsible for the management of two residence halls and seven language houses. Read also helped rewrite the room assignment process for the college. While at Macalester, Read was a member of several higher-education professional associations including UMR-ACUHO, MCPA, and ATCCHA.

Read earned his BA in political science from Carleton College in Northfield, Minnesota, where he also served as a resident assistant and captain of the club hockey team. He is an active alumnus, participating both in Alumni Affairs events and the Alumni Annual Fund campaigns.

Read is a home brewer of beer and has been an ice hockey player since youth.